. Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. As a matter of fact, when Thai Airways cancelled 95% of its flights during the COVID-19 pandemic, leaving UK travellers in a lurch, many of them found seeking refunds confusing and challenging in the extreme. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. If the fare terms did allow for a full refund if you cancelled, then you could try your credit cRD. SriLankan Airlines should have immediately refunded your money to your travel agent, GotoGate. Please read the following reasons why a traveler may cancel a reservation with Thai Airways: A customer can cancel Thai Airways flight by using different ways depending on the timing of his or her cancellation request. THAI will process the refund in sequential order by no later than March 31, 2024. We can't and won't accept accountability for their acts. Why do foreign men like Thai women? Several flights on THAIs flight map have been forced to cancel. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. You can now search for the return form on the site. 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Login now. Last year, the losses blew out to US$4.5 billion. We are still waiting of a refund 6 months later! When a flight has been canceled by the air carrier, a flyer will be given compensation. Fill out the form, and within 20 business days, you will get your refund. Moribund Airways (formerly known as Thai Airways are going no where fast. Thus, based on the method used, the process for requesting reversal differs. He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! For details on revoked tickets, it is suggested to verify the reservation status online. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. Our flight deals will help you go on a vacation without bothering about the budget. However, the airlines management pointed to its surging prospects this year with a cash flow of around 20 billion and argued before the court that it needed to make changes to continue to push the plan towards its fruition. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. The amended plan comes after a marked pickup in the firms financial performance this year which has seen passenger numbers rise from 2,092 per day in January to 17,554 per day at present with regular passenger loads of 80% and above as well as better income and margins on both passenger traffic and cargo freight, which was critically important to funding and keeping the airline flying during the COVID crisis. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. I . FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. 1 Passenger, Premium Economy & Economy. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Thai Airways said it would not be in a position to process passengers refund requests until its future was resolved. Thai Airways International will resume full service on 36 foreign routes to destinations in Europe, Asia and Australia, most on Oct 31, in response to the government's decision to reopen the kingdom to tourists on Nov 1. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). 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The mammoth 2020 loss coincided with the airline . We also use third-party cookies that help us analyze and understand how you use this website. It determines all of the reversal terms. The airline has faced financial problems since last spring, leaving a trail of passengers who had flights cancelled waiting for refunds. The . below, then click 'Submit'. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. In this tab, you only need to enter your flight details as asked. expand_more. Its clear the size of debt was potentially too big to let it fail. Thai Airways now has a cash flow of around 20 billion baht. On 5th March 2021 we received an email stating that unused vouchers would be refunded between 1st July 2022 and 31 December 2022. Thailand threw a tourism party. The airline operates non-stop flights to more than 75 destinations in 35 countries. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. The fare difference is paid by the passenger. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. In January the airline was carrying just 2,092 passengers per day. It's completely free and we'll never pass your information on to Birth certificate, identity card or passport must be presented for children or infants. Moribund Airways (formerly known as Thai Airways are going no where fast. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. You also have the option to opt-out of these cookies. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? Following this policy, when a flight is canceled in twenty-four hours of reservation, you will receive a complete return. Refund your THAI Travel Voucher. Refund just landed on the Amex. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. 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