Interviewed with recruitment team. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. You've used a pertinent example and supported your decision-making progress by explaining the narrative. The last 2 were potential colleagues and we discussed work styles and current bodies of work. They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! I also offer creative solutions on how to position your department against the competition and ideas that will help elevate your business to the next level. I learned a great deal in these first few years and can credit my expertise in (XYZ topic) to those formative few years of scarce workplace resources. Very disappointing. Pretty much every day, I learned by throwing myself into a project despite not having adequate resources to understand how to approach it. I interviewed at Stripe (Bellevue, WA) in Feb 2022 Interview 1. Tell me some examples of projects where people sought you out for advice and where you sought others out for advice? - How do you handle XFN communication? Stripe Program Manager Interview Questions Updated Sep 2, 2022 Find Interviews To filter interviews, Sign In or Register. Give me an example of a time you did that. If I had to choose one, I would choose having had the opportunity to develop the Uber app with a team of software developers. Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". ", "I have recently learned to swim. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. Focus on discussing the strengths you gained and how those skills will be used in your new position with Stripe. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects. The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. I consider myself to be well-accustomed to changing gears at a moment's notice and can adapt quite well to new information. This question is your opportunity to expand on your career ambitions as they relate to Stripe and the role you're applying to. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. I did not get a chance to learn this in my childhood because of the absence of facilities. "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information. Does this build your confidence to continue trying new things - knowing you can be successful if you're willing to learn or try a different approach. The process took 2 months. Very constructive feedback shared by recruiter through each step of the process I am best versed in Slack, Trello, and Freedcamp. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you can think of one, give an example of a time that you quickly adjusted to a new environment and successfully completed a task or project right off the bat. The company was happy with the cost savings as well.". Recruiter call You will manage all aspects of the program operations of an assigned portfolio of international and/or domestic travel products, which may include Group Trips, River Cruises, Private and Custom Expeditions. Create the high-level project plan and keep it up-to-date 4. 1. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? Individual panel with 4 people Individual panel with 4 people Emphasize that you're a fast learner who will happily jump right into tasks. Most asked interview questions in the Phone Screen. Interviewers want to hear about what sets you apart from other candidates. The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. Very disappointing. Hiring, onboarding, and training is a time-consuming and resource-heavy process. It also gives the interviewer the opportunity to learn more about your personality, how you like to be motivated, and what you value personally and professionally. I'm quite competitive with myself and think I would be motivated by this structure and the opportunity for growth. Design the front end of a payment processing system. ", "I find the majority of the projects that I have been working on this past year to be very interesting. I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. Also, this will be a good increase from my current compensation in line with the opportunities I am seeing in the industry for my experience.". 2. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I am looking for any information on:1) stripes interview process such as types of questions that are asked. I will turn this pain point around for you. This is how I would personally contribute to this trend.". ", "I would say that being in the software and technology business means changing major components on projects on a regular basis. "In my previous role, we worked on a variety of projects with fingerprint recognition software. Think about how you define innovation in your work life and discuss with your interviewer the ways that you have contributed to an innovative environment in the workplace (and how you would continue to do so at Stripe). If you were CEO of current company what would you change? The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. The company primarily offers payment processing software and application programming interfaces (APIs) for e-commerce websites and mobile applications. I've just started communicating my notice to the partners I work with and they're casting so much doubt in my head. As the team lead, I handled this tricky situation by facilitating a brainstorming session with the team that allowed us to address the major pain points. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. "I have signed non-disclosure agreements in the past; although I am not currently under one. Avoid simply listing what can easily be found on your resume. Great answer! I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. How do you handle a difficult customer who is upset and not listening? I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. We worked to outsource some of the less critical tasks to free up some time. Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. Heterogenous perspectives. Team is young and active. Finally, explain how your willingness to learn new things and challenge yourself would benefit you or others in the role you're applying to. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. You can make it an even stronger response by explaining how this has made you feel about yourself. It sounds as though you have a well-balanced lifestyle, which always helps when it comes to stress management. "You are, of course, the leading independent API provider and have done this by offering incredible UX and comprehensive bundles of services and products that solve problems for your customers. Dates shown above are approximate. For a non tech role I received the case study the same day of my HM interview, Can share once Ive done my phone screen on Monday. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. The previous lead resigned from his position. What is you dream or ideal data source? ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. And we had to develop new solutions for them.". You are the user, this interview is the product, what is your feedback? I appreciate your straightforward answer, but this question usually requires a bit more finesse. The process took 2 weeks. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. Team is young and active. Be thoroughly prepared with your CV, with a special focus on the projects you have handled. Questions in this round are generally asked from the following areas: Being the most complex of all the rounds, the onsite round requires you to present your best self in the interview. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. (Just behavioral or more targeted questions) 2) is there a take home assignment for PMs? This interview is roughly of 1-hour duration. "I'm most excited about being a part of Stripe's company culture. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). I learned about plenty of industries and best of all, had fun doing it! Really sell yourself and what you have to offer. I am continuing to improve my technique with more practice.". The recruiter kept me updated on my progress and what was to come. Stripes come from all sorts of professional backgrounds like engineering, design, operations, consulting, government, finance, healthcare, and education. Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale. You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! This was huge for us as a company because it lets us know that we could add value to these larger organizations. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. 9 Stripe Program Manager interview questions and 7 interview reviews. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. Senior positions: USD 315,000. Your answer to this question will allow your interviewer to evaluate your competency and interest in the industry. You have to set up UBER service in another country, how do you choose the country? By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted.". Felt like a free consultancy paper. Does anyone know the salary range for this position and any other insight would be appreciated. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. I have 4 virtual rounds. Innovation can mean creating a new and powerful idea, and it can also mean simplifying an existing one. Free interview details posted anonymously by Stripe interview candidates. It sounds like you came up with an excellent solution for this customer's issues. Nice! One of the most interesting projects was a fingerprint-based ATM system. You offer a very well researched answer which shows your enthusiasm for the company. Good job! Stripe services include but are not limited to: - Online payment solutions- Billing solutions- Website payment integration- Fraud protection Your interviewer wants to ensure you have a working knowledge of Stripe's products and services. The degree of technical complexity you should include in your explanation depends on the role to which you're applying. Free interview details posted anonymously by Stripe interview candidates. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. Rather, highlight what you gained from these experiences and how they will prepare you for a new role with Stripe. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. I applied through a recruiter. Stripe is an Irish-American financial service and software as a service (SaaS) company dual-headquartered in San Francisco, United States and Dublin, Ireland. Give an honest answer that reveals how you really think the interview is going, striking the delicate balance between self-confidence and self-awareness. It felt dry. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. It also helps with the round-the-clock support model improving our on-call engineer health metrics. Interviewed with recruitment team. If you do already have a clear idea of what sets you apart, share that information confidently. 2 months. My favorite resource at the moment is TechCrunch. The interview process is long and heavy, but went smooth. Had 5 interviews across 2 days with a panel of interviewers . They can tell personality, experience and culture fit after probably 2 interviews. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. My boss was impressed with the leadership I displayed with this newfound responsibility, and she promoted me to a manager-level position on a different team in the department. We do not have advertisements on our pages but we do try to make money through paid-memberships. Operations Program Manager Stripe Oct 2022 - Present 6 months. Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. LOG IN or SIGN UP TOP 3 Comments Stripe PhEtlK 1. The interview panel consists of a Stripe Product Manager, Technical Program Manager, Software Developer, Software Development Manager, and the Hiring Manager. No matter which system you use I am sure that I can pick it up very quickly. ", "I feel confident about our discussion today and am looking forward to the next steps in the interview process. 2. Interviewed with a hiring manager. Deadlines were often due yesterday. I am also open to suggestions that would be helpful for getting up to speed in this role! It felt dry. 3. Why or why not? - Tell me about a time you took a risk that failed. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. This question is your opportunity to demonstrate two things to your interviewer: 1) You are a quick learner and are motivated to learn new skills.2) You are an interesting human being and a memorable applicant! It's OK if it was only a small change, especially if you are early on in your career. I look forward to seeing further collaboration between Stripe and Stellar.". You might share how this position will challenge you and help you grow or that you're motivated to be a part of Stripe's team culture. Stripe is rebuilding the economic infrastructure of the internet. Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? The interview was performed extremely professionally. Thanks! Signing a non-disclosure agreement is quite common in the software and technology industry. Recruiter call The follow-up question would then be.why so? I applied online. ", "I recently made suggestions to my manager about the team messaging application we were using. This question may seem like splitting hairs, but it's important to understand the nuance between these two terms. You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. Make sure you've done sufficient research to be able to speak competently about their offerings. Recruiter call It's been an interesting project to work on outside of work that I look forward to each day! I applied online. You sound very proud of this accomplishment. Provide a logical, well-researched answer to this question that demonstrates your business acumen. - How do you consider impact of the user in all of your decisions? Had to submit a presentation & had a week to deliver. It felt dry. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. 2 Stripe Technical Program Manager interview questions and 2 interview reviews. Is there anything that I can clarify for you from this conversation? Because of this, our team had to re-do the entire proposal. Contact us here. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. I interviewed at Stripe (San Francisco, CA) in May 2022. ", "I currently run a meetup group in our city for ultimate frisbee! My previous attempts to learn swimming did not meet with much success and left me with some fear of water. Manager call 3. Your answer to this question will give the interviewer a better sense of your personality and what's important to you. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. "I have used a variety of team-based messaging applications. Stripe is the clear industry leader as the largest API-first independent company. Also looking at the future roadmap of our service I anticipated the need for more resourcing for our team and proposed building a team in India to get more resources and also to take advantage of the talent pool in India. Ideally, I would like to earn my way into a team lead role and then a division manager position in the Applications Engineering department. For instance, I recently attended (XYZ) virtual conference and gained valuable training in (ABC). Had to submit a presentation & had a week to deliver. Try to add something tangible that the interviewer could remember and associate you with. Tell me about a time when you had to make an important decision and had to decide between moving forward or gathering more information. Stripe Technical Program Manager(TPM) salary. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. I interviewed at Stripe (Bellevue, WA) in Feb 2022. Give the interviewer your best understanding of service versus support. Written by Rachel Hills on December 26th, 2021. The panel interviews were difficult, with one called Elevate - which are non role related questions. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well. Felt like a free consultancy paper. As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. Get $5 off your first Resume Review with a Recruiter or Expert from your target company, The role of a Stripe Technical Program Manager, American Express Data Scientist Interview Guide. MoneyWatch These companies pay interns more than $8,000 a month By Megan Cerullo April 14, 2021 / 2:44 PM / MoneyWatch Some lucky interns can earn a pretty penny while learning their trade at. Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities. Go to company page "I've noticed that Stripe has received recognition many times for innovation when it comes to streamlining payment services globally. Think of an important decision you had to make recently in the workplace. How to Answer: Why Do You Want to Work Here? ", "You mentioned earlier in the interview process that you were struggling with employee retention on (XYZ) team. The interview process is long and heavy, but went smooth. Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization. ", "I would have to say cautiously optimistic.". Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Managers at Stripe. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The process took 7 weeks. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. ", "When I first began my IT career, I started as a temp with an agency. How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? Reviewed by interviewers. The interviewer would like to get a better idea of how you react to stressful situations with this behavioral-based question. It sounds as though you have done your research! What is you dream or ideal data source? Manager call 3. I graduated with a 3.95 GPA, one of the top students in my class. He was the one who introduced me to coding in the first place, and we've worked together over the years on various work-related endeavors and personal projects in our free time. Keep your answer to the point. 1. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. Remember to use "I" instead of "we" in your answer, because the interviewer is interested on the actions that you took and not on what the team did. Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. I felt disrespected by this and withdrew my application. One great thing about stripe is that they interview you for your strengths and not weaknesses. "Cloud computing has always been a solid area for me. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. I found little information on this so I wanted to tap into the blind community! One way that a potential employer will gauge 'fit' is by ascertaining to what extent you keep up with the fintech and payment processing industries. It's exhausting, extremely time consuming & unnecessary. Convey that you stay cool and collected under pressure and that you are eager to take on high levels of responsibility in your role. Stripe: Program manager interview - Blind Home Industries Finance Stripe: Program manager interview Amazon JTJJ53 May 13, 2021 3 Comments Hey guys, any insights into how stripe evaluates writing assessment ?. Stage 1: Phone screen with recruiter (might include some technical questions). The process took 2 months. I interviewed at Stripe (San Francisco, CA) in Sep 2018. Understand end-to-end interview process. Excellent job! Regardless of how junior or senior your role is at a company, it's important to demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. Do you like unquestioning stakeholders? the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. It was a test project for a large banking institution. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. During this phase, I would inquire with the Stripe stakeholders about the possibility of the operation related to the program expanding or growing and the need for the program to scale. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. Experience based & behavioral questions mainly, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. It felt great to accomplish so much and be recognized for my dedication. - How do you consider impact of the user in all of your decisions? Can you design a mobile phone for 3-6 years old kids? I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. I worked very hard for that promotion and was so happy when my work and dedication were rewarded. People want simple, easy products, which they can understand. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. You really think the interview is the clear industry leader as the largest API-first independent company with high levels responsibility! Or too low have interviewed for two roles at Stripe ( Bellevue, WA in. When it comes to stress Management largest API-first independent company if there is a area. Primarily offers payment processing software and technology business means changing major components on on... A project put you out for advice and where you sought others out advice... They can understand question is your opportunity to expand your capabilities, you can make it an stronger... What 's important to understand the nuance between these two terms a global having... Number, it 's best to provide a realistic range that allows room for negotiation zone professionally, or it! 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