If you did not change The citys leadership moved to replace its hiring, benefits management, and other on-premise HR applications with a modern, cloud-based application suite, Oracle Cloud HCM. We suggest you try the following to help find what youre looking for: Deliver quick, consistent, and intelligent HR services to every employee. the University's self-service Identity Management website. The City of Memphis ("City") seeks comprehensive proposals from the And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. The city also has recruited 363 new firefighters. Rely on Oracle University to provide you with a single learning solution to attain the deep knowledge needed to build expertise and get certified on Oracle Cloud services. For more information about Oracle (NYSE:ORCL), visit oracle.com. Annual Salary Microsoft However, you can still report anonymously, if you choose to do so. Offer a simplified experience that is personalized to each employee with a unified HCM solution that supports every employees unique needs. Email where you can be reached *. New. Private-sector veteran, Alexandria Smith, was hired by Mayor Jim Strickland as the new chief HR officer to improve the morale of employees and enhance the delivery of services to more than 652,000 citizens. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, As we celebrate Womens History Month 2023, this is the first time in the City of Memphis history that allRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, At 10 p.m. tonight, an emergency warming center will open at the Greenlaw Community Center,190 Mill Avenue. To add a new dependent or beneficiary Scroll down and click on the . Our complimentary Platinum-Level Support Services aim to be the standard of excellence in the industry. Submit inquiries via multiple channelsdigital assistant, SMS, email, and social platformsfor fast replies. Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. 311 Call Center125 N. Main St. Room #438311, (901) 636-6500Monday Friday 8:00 am 5:00 pm, Sign up Oracle Fusion Help Desk 901-636-6100 Set-up self-service account General Wellness 901-636-6800 www.totalrewards.memphistn.gov Assists with resolving issues . Licensed by the NFL. Service RequestsTo request help, submit aservice requestonline. While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Enable collaboration within each service request via conversations and document sharing among stakeholders. Proactively resolve issues with insight into recurring employee relations or service requests. Oracles cloud-based platform also consolidates all employee data into one system, making it easier for HR team members to analyze and report on employee activities and trends. Stationary Arms. We would like to show you a description here but the site won't allow us. Oracle Employee Self Service Login Log on using your Username and Password assigned to all PGCPS Employees Click on PGCPS Employee Self Service listed in the Navigator Menu Click on the Employee Self Service you wish to access: Personal Information to change your address or personal data. Get input on product and industry best practices via the Oracle Cloud Customer Connect community. Home - City of Memphis - Memphis, TN Government Mayor Jim Strickland City Court Clerk Finance Law Public Works City Council Communications Fire Department Libraries 311 Boards and Commissions Data-Driven Memphis General Services Memphis 3.0 Contact Us Solid Waste Management Engineering Division of Housing & Community Development Please enter your username and password Need help? City of Memphis Employee Healthcare, Retirement & Disability Services. Have a service request, like a missed garbage collection, a pothole, or a code violation? Which is why Oracle SaaS Support Services engineers work with your team throughout implementation and stabilization. 2 1. Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En Espaol Support the Memphis Police Department, a 3,000 member organization, including its command structure, for computer, peripheral, network, software and troubleshooting needs, maximizing usability and . Click on the "Me" icon 7 : Click on . We understand that implementation is a critical time. Contact Us901.678.8888 (excluding Drive instant user productivity, reduce costs, increase employee satisfaction, and stay up-to-date with each release. Sign up We are with you throughout your journey, with the insight to drive the right actions, and the tools to help you maximize effectiveness. Technical Support is just a given in today's world. Oracles Platinum-Level Support Services are designed specifically for Oracles SaaS customers and are included with every SaaS subscription at no additional charge. Specialized Oracle Support tools and resources at your fingertips. With the assistance of support engineers during implementation, more than 2000 free educational topics, and access to a wide range of support expertise, your road to success has never been so supported. 375.1323 Website: https://my.healthequity.com/, Benefit/Function: Deferred Compensation [457(b)]; Defined Contribution [401(a)] O: (800) 743.5274 / (901).864.8211 E: [emailprotected], Benefit/Function: Disability & Life Insurance O: (800) 368.1135 Claim Intake: (800) 378.2395, Benefit/Function: Medical, Dental & Vision Insurance O: (888) 796.0609 Website: https://www.bcbst.com/memphistn Benefit/Function: Healthcare O: (866) 926.9803 Website: https://www.bcbst.com/, Benefit/Function: Pharmacy O: (800) 282.2881 Website: http://www.expressscripts.com, Benefit/Function: Retiree Health Coverage and Reimbursement Arrangements (HRA) O: Pre-65-- (866) 201.0437 Website: https://marketplace.viabenefits.com/memphis/login Medicare Office: Pre-65-- (866) 201.0437, Benefit/Function: Voluntary Insurance O: (800) 325.4368 / (901) 507.8880 Website: https://www.coloniallife.com, Benefit/Function: Voluntary Insurance O: (901) 866.2190 (Local Agent), Benefit/Function: Employee Assistance Program (EAP) O: (901) 458.4000 / (800) 445.5011, Benefit/Function: Legal Insurance - Group# COM-18314-0001-001; MSCAA-18314-0001-002; Center City-18314-0001-003 O: (800) .819.6010 Website: https://www.araglegal.com/, Location: 1520 Union Ave, Memphis, TN 38104 O: (901) 725.9055 Hours: Monday and Friday: 08:00AM - 04:00PM Tuesday, Wednesday, and Thursday: 11:00AM - 07:00PM, City of Memphis Employee Healthcare, Retirement & Disability Services, Click Here for Oracle Fusion Self-Service, Click Here for Instructions on How to Update your Mailing Address, https://marketplace.viabenefits.com/memphis/login. This proactive intervention helps prevent escalations and help resolve issues before they . Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDT. The Oracle Support Portal is another great place to get answers to your nontechnical questions about account administration, training, best practices, or other questions you may have regarding your Oracle Platinum-Level Support Services. Overview 1.1 Purpose of RFP City is issuing this RFP for the upgrade of its Oracle E-Business, HR, CRM and Financial modules to Oracle version R12, fully described in this document (the "Services"). We suggest you try the following to help find what youre looking for: Oracle is dedicating significant resources to ensuring that youas the customer of a predecessor company that is merging with Oraclereceive special handling and extraordinary support during our transition of people, processes, tools, and company entities. vii E-Business Suite Home Page. x CMEM EMPLOYEE SELF-SERVICE. Sign up for our monthly HR Matters newsletter featuring the latest HR industry buzz delivered straight to your inbox. Our engineers play an important role in the service request resolution process. Health Reimbursement ArrangementsGroup plan O: (866). You can reach to the customer support for the city of memphis employee oracle login support anytime you feel that you are unable to login into your account. HR Help Desk allows administrators and managers to see how many SRs are in each of the queues, as well as how many SRs are assigned to individuals. Memphis, Tennessee. Online applications are stored on a secure site. _recollect_config = { area: "MemphisTN", name: "calendar" }; Stay informed on what matters in Memphis. The city also has recruited 363 new firefighters. For more information about IT security, please visit the ITS security website. Were sorry. The City of Memphis (City) seeks comprehensive proposals from the The Oracle Self Service Human Resources (SSHR) empowers employees and managers to access . New. It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Take a walkthrough with one of our experts. Product Features: Standard size, mid back task chair perfect for home office or your corporate office space. Helpdesk Analyst Armstrong Relocation Oct 2016 - Oct 20171 year 1 month 3927 Winchester Rd, Memphis, TN 38118 * Created accounts within Active Directory, Office 365, Exchange Admin Center, and. In order to establish stronger security protocols, SeeClickFix no longer offers the ability to report issues on SeeClickFix as a guest. This means residents will need to sign up for a SeeClickFix account before reporting an issue. Title IX states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance" 20 U.S.C. This feature allows Oracle SaaS Support Services engineers to chat with your primary or alternate contacts for a service request. The service request dashboard provides an online view of outstanding and historical service requests. It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Microsoft Teams is available to all faculty, staff and students. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Information Technology. COVID-19 Updates. The University of Memphis does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by the University of Memphis. Clearly identify which types of service requests and inquiries are trending, enabling you to proactively resolve broader issues. 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