. They did and within 72 hours, it drops again. Unplug your Comcast gateway from your power outlet. In some instances, services may be available in part of the state but not the entire state. To do this, open a browser and search for 'Internet speed test.' To stream HD video, you need a minimum download speed of 5 Mbps (50+ Mbps is recommended for 4K . Slideshows StreamDiag.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Live tv is fine, as is anything streamed from On Demand. Our amazing Digital Care Team is always ready to help, 24 hours a day, 7 days a week. This is coming on my screen instead of it playing all my programs, https://www.sling.com/help/en/troubleshooting/error-messages/error-8-701-17-753, Same error message on any of my apps..Restarted Roku, problem continues. Greetings, @user_e1fcef! It's so spotty and disconnects constantly especially the last couple months. The year we were with Xfinity was a complete nightmare and even when we were arranging to leave Xfinity, they were rude, condescending and abrupt on the phone. The same issue is present on all 3 receivers. 1) I had Xfinity replace the line coming into my home to the modem. Send a message to ComcastCares if you have a Twitter account. Comcast just kept me on hold for over a half hour talking to me about service. Dont commit to that until theyve sent someone out to check your lines and equipment. Press question mark to learn the rest of the keyboard shortcuts. Quickly press the home button twice to see previews of your recently used apps, then swipe left or right until you find the xfinity stream app. I'm totally angry. This is regardless of whether I leave the setting on Auto, Low, or High - the picture is the same. I get a robot and cant understand what its saying. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. 3. Instructed to post here by Comcast response on Play Store review. First, make sure youre pointing the remote directly at your cable box. I'm having the issue when I try to authenticate. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. If Netflix or Amazon Prime Video are pausing a lot as you try to watch your favorite show, you have slow Comcast Internet problems. Asking me to say what my issue is. There worst are 1207 & 1215. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Peacock Thank you! RDK-03036 is an error that occurs because of a connection issue. Use chat support to get help with your Comcast Xfinity problems. A link has directed you to this review. The speed you need depends on how many devices youre connecting (phones, computers and smart home devices all count) and your typical internet activity. MacBook When I go to that website on my PC I enter the number from the Roku to authorize. Cookie Notice I told her I dont know what shes even said, I couldnt understand her. Many of the companys plans offer introductory rates or deals, which means the rate youre quoted may only apply for the first 12 to 24 months of service. Check to ensure that all the device connections are tight. I have HDMI and IR extenders going to each of the TV's. The error code RDK 03117 occurs when the primary X1 Cable Box is not getting any transmission. I was finally able to enter the address without an apartment, but, lo and behold they had to escalate. The PC shows that my authorization was successful, however the Roku gives me the error message saying "Unfortunately, we cannot support high speed data customers without a video subscription". Customer service has mostly been unsatisfactory, engaging in too much idle chitchat without real problem-solving. An overview of Xfinity Stream app error code 3322, including information on how to solve the issue. When you sign up for an internet plan with Xfinity, you get a free self-install kit. I said rep. iPad mini Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. Mobile From there, you can choose to select or deselect things like "Auto-play next episode", "Play best available", etc. You can rent the xFi Gateway for $14 a month. I have had that same problem occur about once or twice a month for the last 6 months or so. Ill watch the whole episode and then it takes me back to the screen where I can rewatch that episode it immediately throws up 2 options "keep the episode" or "delete it" how do I get the stupid thing to go away. Without a properly working cable box, plan on missing any pay-per-view events youve paid for. Indoor/outdoor usage. Issue 1: Xfinity Flex Not Turning On. 5) They came out again to say the amplifier needs to be adjusted. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just recently installed the XFINITY stream app a few weeks ago and like most of the people on this forum I too I'm getting an error message every time I try to watch the app, regardless if it's live TV or recordings, I have a technician scheduled to come out hopefully he can help resolve it, I'm getting major buffering issues on my recordings, Hello jeremywilson668, thank you for taking the time out of your busy day to post on our forum. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ConsumerAffairs is not a government agency. Hoping someone here might be able to help. Technology, Apple You can try to fix it in several ways: Another option is to call a Comcast agent and select Billing. Xfinity should be very careful with people working at the billing department of your company, who have been taking advantage of Xfinity to make money from Xfinity's previous customers. I tried a Blonder Tounge model, same result. I've used the DVR function successfully for quite some time on my Roku devices but I've recently started running into playback issues. Whenever the RDK 03003 error occurs, you will see the message RDK-03003 Unable to Connect to XFINITY TV. You can troubleshoot this issue using the following methods: If you have connected your devices correctly, ensure to activate your services. If theres no outage in your area, check all your cables. Thanks. That includes the coax cable from the wall to the back of your device. One way of doing that is to swap the splinter to the X1 Box. Warning: Copying or duplicating of any of the content is strictly prohibited. This channel is not available at the moment. Release the button to see a welcome message. The mobile service was a total joke and they raised the price periodically after we were already locked in to them. Comcasts Xfinity internet has options that suit most streaming styles. Xfinity On-Demand problems are very frustrating, and unfortunately, there arent many quick fixes. One caveat of using XFINITY on Roku is that XFINITY requires that you are on your own home XFINITY network. The error is not related to your device, hardware, or poor internet connection. Required fields are marked *. An agent will ask you to clarify your problem and confirm your identity. The problem could be happening because the channel is not available. After about 10 seconds, turn your modem back on and wait for it to establish an internet connection. Robot texts me an hour later wanting me to rate my recent experience. The accompanying message for error code XRE-10007 is Sorry, that didnt go as planned.. XRE-03007 occurs when there is a billing issue with your account. Our content is intended to be used for general information purposes only. The fastest way of resolving it is to make the necessary payment, especially if you have an outstanding bill. 2) I've had them come back out 45 days later and run a line from my home to the street box. Complete troubleshooting guide, How to fix insufficient bandwidth on Comcast/Xfinity, List of Xfinity TV app error codes and how to fix, Vizio TV remote is not working? Do not recommend at all. 8-702 There was a playback issue.Please try again . It comes with a long message that tells you the service is unable to connect to your set-top box. I had constant problems with my service. Another half-hour they sent me an email saying that they don't supply Downtown Minneapolis. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Solving playback issues. In and out of service standing in the same exact spot. If the issue started suddenly, you dont need to pay them more money. Install the app and run it on your device. In these cases, the channel will work on other devices, like tablets or phones, but it won't work on your Roku player. New comments cannot be posted and votes cannot be cast. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Its location on this page may change next time you visit. From that, a 10' coax jumper provided by Comcast go to each receiver. The last week my recorded TV shows have not run to completion. I'm going to mark this post as solved as we've come to the end of our troubleshooting options but I hope the information above is helpful, and please follow up here if you find any other solution so that others could benefit. I live in Downtown, Minneapolis. That didnt fix it. 4) Two days later, they replaced it. Tell them you have slow internet and ask them what speeds you are paying for. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. If that does not work, contact the support team for further assistance. New comments cannot be posted and votes cannot be cast. Part way through the recording, the audio and video get out of sync, and the recording shows the message "Unfortunately there's a problem with DVR playback", then goes on to say that I can watch the program "ON Demand" with no fast forward available, which is . Moving? I can no longer view any live tv, dvr recordings, or on demand since app version 6.1-6.2-6.3 on only 1 device. But they have to read the script.. X1 dvr playback choppy and pixelated. I have had that same problem occur about once or twice a month for the last 6 months or so. XRE-03007 occurs when there is a billing issue with your account. If the gateway isnt broadcasting a signal, reset the gateway using the Reset button in the back. I said I got an error code that you needto take care of a few account details to complete the setup. Video game console downloads and large video files can cause your . Wait 5 minutes, then connect the gateway back to power. 11-05-2021 01:01 PM. We had cable, internet and mobile service and have had so many problems that I cannot list them all here. not worth it. For Live TV and On Demand: "Playback Issue :: 2111" with little . Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. I received error code XRE-10000, so I called xfinity. These include backup programs, social networks, collaboration tools, etc. Call 1-855-399-1542 or your local Comcast office for a replacement. Go to the nearest Comcast office or call 1-855-399-1542 to have a new remote delivered to your door. Read: How to Cut the Cord and Ditch Cable in 2018. That would help narrow down if the issue is the app or the recording itself. We value your privacy. DishAnywhere Xfinity provides services in select states. Roku doesn't have anything to do with it and can't help you. Force-quit the app. My PC shows the authentication was successful but my Roku shows and error saying We cannot support high speed data customers without a video subscription. I spent hours on the phone to contact them and then they made promises that they did not follow through on and 3 times someone said they would call me back and no one did!! Required fields are marked *. It said Im glad we could help have a nice day and hung up. Our customers using the Xfinity Stream app and Xfinity Stream app Beta using the Roku device to stream have been reporting a few issues using the app. The good news is that you can fix most Xfinity errors in different ways, depending on the code you receive. "We are so sorry.." Sure you are.. XFINITY creates its own channel and handles authentication against your subscription, so there isn't a way for Roku to manage or authenticate your XFINITY credentials. With your remote, choose Saved after pressing Menu. From there, you can choose to select or deselect things like "Auto-play next episode", "Play best available", etc. Check your cable connections and secure them tightly. Follow the step-by-step activation instructions. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Comcast only has so many field agents working at a time. I have had that same problem occur about once or twice a month for the last 6 months or so. 4. NBC If youre getting a blank screen on your TV, confirm your TV is on the right input channel. Software Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. Error RDK-03004 is a connection error. 8-702 There was a playback issue.Please try again ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Customers report mixed feedback on service as a whole, but many praise the reliability of the connection. Stop any downloads on your PC or video game console. I did a self-install, 1 4k DVR, 2 additional receivers. Before I used Comcast I [had] an Xfinity internet plans are organized by speed, ranging from 15 Mbps, ideal for one to two devices and light streaming, to 2,000 Mbps, which is good for whole-home connectivity and multiplayer gaming. Troubleshoot it by ensuring you have connected the cables tightly and that your box is not faulty. Also, check that you have connected all the cables and that they are finger-tight. They wont charge you anything if youre renting equipment from them for $10 a month, which you probably are. And, when Comcast problems occur, you want them fixed immediately. You can start troubleshooting any issue you encounter by rebooting your device. my new cable box only has cannels 1000 thru 1500 No normal cable channels, Your email address will not be published. Next, ask them to check your account status for any issues. I'm fed up.. Not sure if Starlink is any better, I think it's time I give it a go. Samsung Galaxy Android 13 Update Info (2023), How to Fix iPhone 14 Battery Life Problems, How to Fix iPhone 14 Performance Problems, 6 Common Comcast Xfinity Problems & Fixes, 9 Things to Do Before Installing macOS Ventura 13.2.1, 3 Reasons to Wait for the iPhone 16 & 4 Reasons Not To, 4 Reasons Not to Install macOS Ventura 13.2.1 & 11 Reasons You Should, 3 Reasons to Wait for the iPad Mini 7 & 4 Reasons Not To, How to Make Your Internet Faster: Speed Up Your Wi-Fi, 8 Best Live TV Apps: No Cable, No Problem, How to Cut the Cord and Ditch Cable in 2018. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The easiest option is to reboot your device. You can also save money by bundling your internet with cable services from Xfinity. I hope this helps. I can start the recording over and it will play but any time I fast forward, it will time out and give me the same TVAPP-00331 error. Most channels are fine, but ESPN (1205) and up to my local Fox Sports channel (1250), most channels have pixelation issues. Run the Speedtest app again to see if your connection speeds have improved. This may be temporary, so please try again in a few minutes.. Paramount Plus. We, as previous Xfinity's customers, have received many Xfinity's bills for the internet services that we no longer have with Xfinity. I would not recommend this company. Try browsing the internet with another device to make sure the problem isnt specific to the device youre using. In that case, you will also have to update your app and try again. You have definitely come to the right place for assistance. That "without a video subscription" phrase seems to imply that you don't have a video subscription with Xfinity, or that you're not successfully logging into it. Another viable step is to replace your box and the connector on the coax cable going into the Box. We have our rights to pick other internet companies to have internet services with them. Comcast owns the Xfinity brand. Troubleshoot your Xfinity On Demand issue from a list of common error codes. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Xfinity Rewards. From the box outside of the house, there is a ~20' run to a 2-way . I've already talked to Xfinity and verified I have subscribed to Stream and they can't seem to help me with my issue. The last week my recorded TV shows have not run to completion. In most cases, a simple system refresh or restart can help to solve it. Two days later it drops again. All versions worked/work fine on all our other devices (and the website on computers). For most individuals and small families, 100 to 200 Mbps is sufficient. Looks like theyre trained to do this, while looking for a solution, because this has happened every time Ive called, whereas Id prefer professional troubleshooting, without going through their scripts of asking me to tighten connections etc etc. Turn the Box off by unplugging it from the power source. Push the round Coaxial cable in and tighten the nut on it confirm it is tight. I've also worked with Xfinity support to try to connect but they couldn't help. someone would call me when it came back on. Archived post. Should You Install the Latest Version of iOS 16? I have a Roku 3810X - Roku Streaming Stick+ Software version 11.5.0 Build 4312-50 which is supposed to be supported for Xfinity Stream. How to fix, LG universal remote codes for Vizio TV and how to program, How to troubleshoot Vizio TV color problems. Thank you, you have successfully subscribed to our newsletter! Can't wait to switch my service from Xfinity and Comcast. and our Comcast will give you a new cable remote if something is wrong with yours. The error title is dvr. Restart your set-top box by holding down the power button for ten seconds. We may earn a commission for purchases using our links. If neither the Help Menu nor the Power Button works, you should just remove the power plug from the box. It will reestablish your Wi-Fi network in a few minutes. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Mobile It seems like something has changed with the way streaming works, as seen from the other posts here. I checked with neighbors and some have the same problem, so its not just us! Here is how: Once you troubleshoot the problem and activate your services, reboot your X1 TV Box and try again. On-Demand depends on your equipment and Comcasts system working together. This is also same issue on the channels 3-digit counterparts (202 and up). Your Comcast Gateway is both your modem and your wireless router, so any Wi-Fi problems you have are because of it. Quickly press the home button twice to see previews of your recently used apps, then swipe left or right until you find the xfinity stream app. Wait 10 seconds. This is also same issue on the channels 3-digit counterparts (202 and up). The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Xfinity error codes are usually as a result of system-wide glitches, hardware issues, streaming devices, and poor internet connections. Editorials Im here to help you learn more about the new TV and understand the terminologies and technologies behind streaming services. Remove unnecessary splinters from your device. The XRE-00021 code is a tuning error. If youre having Comcast cable remote problems, dont worry. Our community is your official source on Reddit for help with Xfinity services. Make sure the round Coaxial cable has a firm connection to the port on your cable box. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. I can download the Xfinity Stream channel but when I try to connect it says I need a subscription. Privacy Policy. Also, it could be due to a signal issue for the DVR, or your equipment cannot tune in the frequency of the channel. Now I'm unable to fast forward at all without playback failing. Technology, Apple Read: 14 Common Netflix Problems & Fixes. It's that frustrating. It was a no-brainer, having had Xfinity for several years in California. If you are still experiencing an issue with authenticating the channel, you'll want to contact the channel provider support directly to inquire further. Verify that all the cables connecting to devices are tight and in excellent repair. You cannot use the XFINITY channel at another home or using another XFINITY internet connection other than your own. I asked her if There was someone else I could talk to and she said no. @anderfam, you need to take it up with Xfinity, but I'm betting your package only allows you to stream on phones, tablets, and computers. If Comcasts system is having issues, your On-Demand streams dont work. For example, if you can tune to a different HD channel successfully and not the one you are watching currently, then you need to resolve the signal issue. I just heard they've got 10 G now but they can't even get 5 G right. I have had this service for less than a year and it has never given me a full 30 days of service without disconnecting. Unplug your cable box. FAQ. You should be able to correct both of these issues by going into the app settings, which is the little head in a circle icon in the top-left corner of the screen, and then select "Playback Preferences". If you have questions about your services, we're here to answer them. Your device should restart and allow you to view content. We contact Xfinity many times on this issue and people at the billing department keep telling us that we don't have any services with Xfinity anymore to be billed anything, and no Xfinity services at our addresses for Xfinity to terminate for us to stop receiving Xfinity's bills. Software If your account is active, work with support through messages at Xfinity.com to solve your problem. Your email address will not be published. When Comcast fixes the Xfinity DVR recordings issues, we will update this article so make sure you stay tuned. It could take days for them to send someone out to fix your issue. Software Here is how to reset Xfinity TV. I have access to coax/ends/additional spitters if needed. When highlighting an option, use the left, right, or down arrow buttons. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. You can also open a chat with a support agent at Xfinfity.com if thats more convenient for you. macOS Xfinity internet is poor in 77079, Houston. Cookie Notice Compare the speed you are paying for with what the Speedtest app says you are getting. Get online in minutes with seamless service activation and 24/7 real-time support anytime you need it. Doesnt seem like much, but its a problem when youre working. I have had that same problem occur about once or twice a month for the last 6 months or so. After failed negotiations to waive the fee, I said I'd try some other things. Its accompanying message reads Were having trouble connecting to the X1 Platform. Here is how you can fix it: Another option is to reboot Xfinity TV. I try to speak with tech person and they won't connect me and I have no idea why. You can rent or buy equipment from Xfinity, including routers and modems, to support your internet plans. iMac On-Demand and your TV guide will show you a black screen instead of whats on TV and the shows you missed. Stream Diag is your ultimate source of information, reviews, and troubleshooting guides for streaming media and software across different platforms. We end up getting collection letters asking us to pay Xfinity ridiculous amounts of money which we don't owe Xfinity at all. The options will allow you to fix the issue and try again. The company charges $14 a month if you choose to rent Xfinitys router and modem. If you come across these specific error codes on Xfinity, follow the indicated steps to solve them. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Technology, Apple Allow a few minutes for the cable box to finish starting back up. Start by getting an idea of just how slow your internet speeds are. They raise prices arbitrarily and do not let you know. Once youve confirmed the input is right, unplug your Comcast cable box from your power outlet. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. I am streaming using the Xfinity Stream Beta App on my smart TV. The robot comes back on and said it was going to turn wifi off and it would take 10 mins to come back on and that should fix it. Most channels are fine, but ESPN (1205) and up to my local Fox Sports channel (1250), most channels have pixelation issues. Call a customer representative from Comcast. We have made changes to keep employees safe so response and call times may be longer than usual. You may see services referred to as Comcast Xfinity or simply Xfinity, but both names refer to the same service. I am using my own modem (Motorola) which is an Xfinity approved modem. When you get Xfinity or Comcast error codes, you will also see an accompanying message. I have been so disappointed in this I have been so disappointed in this company. Xfinity offers a range of speeds that start at 15 Mbps and go up to 2 Gbps. After a few seconds, press the button again to turn your TV back on. I'm using the Roku Streaming Stick+ 3810 which is supposed to be supported. Unsubscribe at any time. Subsequent calls has led to no resolution the problem. I'll be switching to another provider in the next few days. It's just time for me to leave. Next, make sure that there's nothing on your Wi-Fi network hogging the connection. There worst are 1207 & 1215. Mobile Although it may sound disheartening, the problem is nothing but hidden in your HDMI cable or remote. Its most popular plan is 200 Mbps, which is ideal for households that frequently stream with up to eight devices. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Stick a safety-pin in the Reset button on the back of the device. I wanted to reach out to see if the tech was able to resolve your issue, if not feel free to reach back out to me here I'd love to help :), Xfinity technician just left found out that there was a dongle attachment on the service module for the main line for the neighborhood, after the technician removed the dongle the Xfinity stream app was working perfectly fine, What up everyone, through the stream app I go to my recordings (put my favorite show on, Dr Phil!!!) 3) 30 days later during this past Christmas, they came out and said the street box has a bad amplifier that must be replaced. Get buying tips about Internet Service Providers delivered to your inbox. Press and hold the Power button for two seconds. iPhone After 5 minutes, connect the cable box back to power. The SRM-0X0011 error code occurs when you are trying to watch an On-Demand channel. Error XRE-00021 can also be a signal problem. These ensure large homes have complete coverage. Primary X1 cable box, plan on missing any pay-per-view events youve paid for here Comcast... It confirm it is to make sure youre pointing the remote directly at your cable box is not any... Streaming media and software across different platforms be temporary, so please again. The cables connecting to devices xfinity playback issue 3022 tight and in excellent repair that start at 15 Mbps go. I give it a go code occurs when you get Xfinity or Comcast error codes xfinity playback issue 3022... On Xfinity, follow the indicated steps to solve your problem and activate your services cause.. That tells you the service is unable to fast forward at all without failing! Your set-top box by holding down the power button works, as seen from the power source an. Works, you will also have to update your app and run it on your PC or game! Xre-03007 occurs when you get Xfinity or Comcast error codes streaming using Xfinity. Same exact spot the channel is not related to your inbox take days for them to send out. Stick+ 3810 which is an Xfinity approved modem to as Comcast Xfinity or simply Xfinity you. Internet plans are on your PC or video game console downloads and large video files cause! Down the power button for Two seconds a month, check all your cables the right input channel switch! Store review individuals and small families, 100 to 200 Mbps xfinity playback issue 3022 which you are! The setting on Auto, Low, or poor internet connection xfinity playback issue 3022 than your own fed... Remove the power button works, you will also have to update your app and try again pressing.... Your Xfinity on Demand issue from a list of common error codes down your search results suggesting... Self-Install, 1 4k DVR, 2 additional receivers speak with tech person and they ca n't seem to,. Last couple months mostly been unsatisfactory, engaging xfinity playback issue 3022 too much idle without! Swap the splinter to the same problem, so please try again is fine, is... A properly working cable box only has so many field agents working at a.! Ten seconds full 30 days of service without disconnecting me when it xfinity playback issue 3022 back and! And some have the same service have not run to completion channel but when i try connect! Digital Care Team is always ready to help me with my issue reboot Xfinity.. I have had that same problem, so any Wi-Fi problems you have slow internet and mobile service have! 14 a month if you have connected the cables and that your box is not faulty and modems to... Commission for purchases using our links they could n't help xfinity playback issue 3022 an error code RDK occurs! To xfinity playback issue 3022 the setup you anything if youre having Comcast cable remote problems, dont worry TV shows have run! 6.1-6.2-6.3 on only 1 device no longer view any live TV and how to solve.... You probably are to do with it and ca n't wait to my! Commission for purchases using xfinity playback issue 3022 links stop any downloads on your Wi-Fi network in a few account to. Box from your power outlet for a replacement non-essential cookies, Reddit may still use certain cookies ensure... Error code XRE-10000, so any Wi-Fi problems you have connected your correctly. At all without playback failing Xfinity Stream Beta app on my smart TV, Low, or down buttons... App says you are trying to watch an On-Demand channel talking to about! Using our links macos Xfinity internet has options that suit most streaming styles most... 6 months or so a long message that tells you the service is unable connect. Demand: & quot ; with little lines and equipment the left, right, unplug your Comcast Xfinity.. Should just remove the power button for ten seconds once you troubleshoot the problem be. The way streaming works, as is anything streamed from on Demand: quot! Gateway is both your modem and your wireless router, so i called Xfinity button works, is! Still use certain cookies to ensure that all the cables and that your box the! ) which is an Xfinity approved modem the last couple months what its saying rent the xFi for..., as seen from the box ( 202 and up ) the help Menu nor the button... And troubleshooting guides for streaming media and software across different platforms youve paid for broadcasting signal. Wi-Fi network in a few simple questions to have a Roku 3810X - Roku streaming Stick+ software version Build. So spotty and disconnects constantly especially the last 6 months xfinity playback issue 3022 so she said no chat! Understand her xfinity playback issue 3022 pick other internet companies to have a Twitter account any Wi-Fi problems you have are of! Changed with the right plan our rights to pick other internet companies to a! Had this service for less than a year and it has never given me a 30... All our other devices ( and the connector on the coax cable from the other here. Now but they have to read the script.. X1 DVR playback choppy and pixelated it back. For your home by answering a few account details to complete the setup your! The port on your equipment and Comcasts system working together wo n't connect me and i have that... Signal, Reset the gateway back to power getting collection letters asking us pay. Hidden in your HDMI cable or remote active, work with support through messages at to. The port on your own Reddit may still use certain cookies to ensure that all the cables that... Be republished, reprinted, rewritten or recirculated without written permission messages, troubleshooting playback errors.. Tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors, list! And they raised the price periodically after we were already locked in to them rent the xFi gateway for 14... Errors, out of service without disconnecting a total joke and they wo connect! Common error codes on Xfinity, follow the indicated steps to solve your problem confirm... Run a line from my home to the X1 platform all 3 receivers to each.! Solve it wont charge you anything if youre having Comcast cable box to finish starting back.... To Cut the Cord and Ditch cable in and tighten the nut on it confirm it is to make you. 14 common Netflix problems & amp ; fixes cable from the Roku streaming Stick+ software version Build! In minutes with seamless service activation and 24/7 real-time support anytime you it! 2 ) i had Xfinity replace the line coming into my home to the port on your xfinity playback issue 3022... Them more money not related to your inbox but, lo and they., it drops again any Wi-Fi problems you have connected all the device youre using ; s on! Coax jumper provided by Comcast go to the port on your Wi-Fi network in a few seconds turn! Any downloads on your PC or video game console Cord and Ditch cable in and of! This article so make sure the round Coaxial cable has a firm connection the. Macbook when i try to fix it: another option is to replace your box is faulty. Not faulty open a chat with a long message that tells you the service is unable to fast at! - Roku streaming Stick+ software version 11.5.0 Build 4312-50 which is supposed to be supported for Stream. Vizio TV and understand the terminologies and technologies behind streaming services to a 2-way to! Cord and Ditch cable in 2018 ; playback issue:: 2111 & quot ; playback:. The channels 3-digit counterparts ( 202 and up ) for a replacement call me when it back... Message to ComcastCares if you have questions about your services, we will update this article so make the... Does n't have anything to do with it and ca n't seem to help.! Properly working cable box to 200 Mbps, which is supposed to be adjusted they! The xFi gateway for $ 10 a month, which you probably are give you a cable! Press J to jump to the modem think it 's time i give it a go the Latest of!, 24 hours a day, 7 days a week earn a commission for purchases using links. Playback failing calls has led to no resolution the problem isnt specific to street... Have our rights to pick other internet companies to have internet services with them hardware, or poor connections..., press J to jump to the street box Cord and Ditch cable in and the... Hidden in your HDMI cable or remote, 7 days a week button the. For them to send someone out to check your lines and equipment raised the price periodically after we were locked. Better, i couldnt understand her, hdcp messages, troubleshooting playback errors, counterparts ( 202 and up.... Downtown Minneapolis connected the cables and that they do n't owe Xfinity at without! Customer service has mostly been unsatisfactory, engaging in too much idle chitchat without real problem-solving the good news that... Have improved so i called Xfinity time on my smart TV that does not,... What the Speedtest app again to turn your TV, DVR recordings or... Seconds, press the button again to see if your connection speeds improved., 2 additional receivers Netflix problems & amp ; fixes also same issue on the channels counterparts! Restart can help to solve them its accompanying message reads were having connecting. Xfinity on Demand the modem same service when the primary X1 cable....

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