Its usual to struggle to connect to Wi-Fi when trying via the app or face rare issues on the AV1002AE. Take a brush to clean the surface. Ensure hose latch makes an audible click where the hose meets the back of the vacuum. Put on the drive wheel in the right spot. This guide will answer you in a better way by breaking down each codes So, if your shark robot is encountering an error, follow this list of error codes and figure out what the matter is. Get boiled water in a pot. Web1- The brush roll is the most common cause of error 2. Shark Customer Service | Official Support & Help Center; Air Purifiers; Hair Care; Hard Floor Cleaning; Robots The battery needs charging as it faces low charging. RELATED: Shark Rocket Pet Pro Reviews - The Best Vacuum For Pet Owners? Clear any debris and reinstall the dust bin, ensuring that it clicks into place. All LED lights are off: It means the vacuum has shut down. This method has proved effective in a lot of Shark ION robot 720 troubleshooting situations. The way to fix this is to clean out the dust bag and [[cart.totals.discountedSubtotal | currency : cart.currency.symbol]], [[orderline.price | currency : cart.currency.symbol]], [[(orderline.promoPrice || orderline.price) | currency : cart.currency.symbol]]. What is error #2? Im facing the same issue please let me know how did you solve it, I just scrapped the inner dust bin to clean out all the gunk as much as possible. Shark Robot Vacuum Wont Turn On or Charge, 9. Remove the debris from the brush. Wait for at least 10 seconds before turning the Shark robot back on. There are many Wi-Fi standards co-existing in the market, and as a result, manufacturers of smart devices must equip their products with the ability to work with as many standards as possible. Lastly, if your shark vacuum is only running for an hour before its battery dies out and you think that the problem lies in the machines charging port, then there are replacement parts for sale here. You will have to choose every preference, re-enter the Wi-Fi password, and configure the scheduling functions again. With the above steps, Im sure you now know how to reset Shark ION robot, one of the top rated vacuum cleaners. You may explore Shark Vacmop Vs Bissell Crosswave Check Which One Is Best & Why. How To Make My Shark Vacuum Smell Better? If you think that your shark vacuum is not picking up pet hair or other substances because they get stuck in its brushes, it will be necessary to remove the debris. But smart appliances like robot vacuums also allows users to perform it on the companion mobile app as well. If your shark vacuum is no longer holding a charge, then you should look into replacing its batteries (which can be found here). Sporadic and Abnormal Movement, or No Movement You may find that your robot vacuum is moving irregularly. (Red) Flashing: Drive wheel error which is stuck or jammed. Check base and robot dust bin for clogs. Either the dust bin blockage or the filter blockage is causing this. (Red) Flashing: Drive wheel stuck or clogged that cause the axle to be jammed, so try to remove the wrapped stuff. Check if the Wi-Fi isolation in the router is turned off. Description Error twenty-six (26) means the vacuum is experiencing insufficient airflow. If the surface is too dirty, use a piece of steel wool or an abrasive pad. Shark Robot Vacuum Red Light Flashing Solution 7. If your shark robot vacuums batteries are dying too quickly, even while charging, then the problem might be with your charging base or chord. Turn on the vacuum to check if it is showing the same error code or not. After that, plug the vacuum in again and see if it stops overheating. All seems well and it is mapping alright but about 1 week on I've just started getting this error code that indicates a blockage in the dust bin, but there is no blockage - cleaned the whole thing out. WebFixes: You just need to reset your shark vacuum. You can fix this issue by rotating its wheels 180 degrees before using it again (to find out how to do this, look at the guide here). Web(RED) solid - Error number 26. Clear any debris and reinstall the dust bin, ensuring that it clicks into place. It is recommended that you clean or replace the bin filter. If so, then you will need to vacuum over a smaller area and do multiple passes. What should I do if my robot won't connect to Wi-Fi, or loses connection with Wi-Fi or the app? Check if side brushes work or not. I am John Jackson a cleaner advisor, run a cleaning service shop with my team. The Shark IQ RV1001AE series error codes are errors 2, 3, 6, 7, 9, 10, 14, 16, 21, 23, 24, and 26. Remember to clean them gently, or you may cause more damage to the charging contacts. If they dont straighten out, you should check to see if anything is trapped under them. Shake as much as possible off in the trash & then use a vacuum hose like from a shop vac or hose attachment to remove all of the dust from the filter. BotBoundary error needs a professional to investigate this matter. the magnetic boundary strips are set up properly. Empty the dust cup and clean filters. Turn your machine upside down and find the power switch. So, try pressing the power switch repeatedly or connecting to a power source. Traditionally, a factory reset can only be done on the machine itself. Check if the bumper is moving freely or not. On the bottom of your box, you should see the model number near the bar code. This is more likely a mechanical issue instead of a software one. Reopen the SharkClean app and try the connection process again. The robot vacuum saves these settings into its memory, so the next time the user wants to vacuum their home with the same program, they can just start the machine without any adjustment. enter PARTY30 in the coupon code box during checkout on sharkclean.com. Clean ( Red ) + Dock (Red) + ! Copyright 2023 Manua.ls. How can I get a manual for the Shark Model RV1001AE? Gently tap the robot filter to clean it out. (RED) flashing CLEAN (RED) + DOCK (RED) + ! And at some point, error 2 will occur when the brush roll can no longer spin freely. To reboot your shark vacuum: Locate the POWER button on the side of the Shark robot. The Dust Bin on the left side that collects the debris from the Shark is not the issue. Reassemble. Shark Robot Vacuum Stuck 2. 4. Shark ION Robots mobile app Via: Amazzon. If you notice that something is wrong with your motor, you will need to replace it (which can be found here). Rotate and dust off the drive wheels and clean the caster wheel with a brush. Once the debris has been removed from the rollers, make sure to clean them out by following these directions. Error 26 is a lack of air flow and is an indication that the air filter in the dock station needs a good cleaning. Your robot vacuum will then be no different from any new machine in terms of configuration and settings. To reboot your shark vacuum: Locate the POWER button on the side of the Shark robot. Many people wonder if they should buy a new battery or just buy a new shark. Coupon code can only be used once per order. This might be a piece of dirt or hair, but whatever it is thats causing the issue, you will want to remove it. Check base and robot dust bin for clogs. Copyright 2023. Encounter an issue on the device when booting. To perform a factory reset on your Shark Robot you will need to; We have listed error codes for all four shark models; Shark ION, Shark IQ, Shark EZ, and Shark AI, and all these error codes are categorized by the model type. The machine can act weird for so many reasons but it shows indications through the error codes. If you are using an iOS phone, exit the app at this point. Understanding the meaning behind the Shark IQ AV1002AE error codes and their fixes is something that users should know. When there is a simple software glitch with the firmware of the machine, this method may make it go away quickly. The purpose of this subreddit is to provide interesting and meaningful content about everything related to robot vacuums. If not, shut it off. Ask your question here. Check for blockages in hose, accessories and inlet openings. prompt when the robot's power is turned on. WebVacuum Cleaners, Steam Mops & Irons | Home Cleaning Products by Shark Shark Robot Vacuum Battery Drained After Only An Hour, 13. Clean it using a dry brush. Previously I used to feel the air blow from the sides where the filters are on the dock. Factory Reset Via Shark App. Most of these errors are indicated Error 26 is a lack of air flow and is an indication that the air filter in the dock station needs a good cleaning. As a smart device, Wi-Fi connections are among the most common problems for a robot vacuum. The first step of doing so is to find the make and model of your vacuum. So, remove these parts and clean them and insert them back. One of the main components of a shark cleaning system is its filters. Use a good power cord for the charging base to recharge properly. RV1001AEC, I cleaned everything in the robot as well as all the filters in the dock. Sometimes the Shark IQs dearest model AV1002AE acts weird and shows some symptoms of trouble through the fault codes. Noch keinen Account? Remove the bin and empty it Remove the filter and clean it or replace it with a new filter. Side brush stuck or unclogged due to hair or other wrapped around. This will work on the Shark ION, Shark EZ, Shark IQ and the Shark AI. Wipe Dust around The Front Bumper: Take a small brush to clean the hairs on the front bumpers. How Long Does Dry Ice Last, Presenting The Best Of All Shark Iq Robot Vacuum Reviews, Shark Rocket Pet Pro Reviews - The Best Vacuum For Pet Owners, Shark Vacuum Troubleshooting - Tips To Repair Common Shark Problems, Shark Vacuum Brush Roll Indicator Light Not On - A Troubleshooting Guide, Shark Ion Robot R85 Vacuum Cleaner Reviews: Awesome Facts You Need To Know, My Shark Vacuum Won't Turn On - How To Fix At Home, Irobot Roomba 960 Robot Vacuum Reviews - Wi-Fi Connected Mapping, Irobot Roomba E5 Reviews - Is This The Best Entry-Level Robot, How To Install Vinyl Plank Flooring Like A Pro, How To Cut Vinyl Flooring In 6 Different Ways - Simple Methods You Can Do At Home, How To Get Rid Of Carpet Beetles To Protect Your Textiles. This manual comes under the category Robot Vacuum Cleaners and has been rated by 1 people with an average of a 6.9. Clean Solid red: Dust bin error means either the bot isnt detecting the bin or is not installed properly. You should turn it off and use a dry cloth to carefully clean the sensors. (RED) flashing, Robot may be stuck on an obstacle. (RED) flashing CLEAN (RED) + DOCK (RED) + ! The Shark robot has been rebooted. WebIf any error lights are illuminated or flashing on your Shark iQ Robot Self-Empty, see the error code chart below: ERROR CODE CLEAN (RED) flashing DOCK (RED) flashing CLEAN (BLUE) + DOCK (RED) solid CLEAN (RED) + DOCK (BLUE) flashing CLEAN (RED) + DOCK (RED) flashing DOCK (RED) + ! WebVacuum Cleaners, Steam Mops & Irons | Home Cleaning Products by Shark If your shark vacuum is spitting out dirt when you are trying to clean, it might be because there is debris stuck in its brushes or filter. It is also possible for this system to malfunction after being dropped, which will cause problems for the vacuum. When this happens, you will need to remove the dirt cup from your vacuum and reattach it. } There are two main reasons why your vacuum could overheat: a clogged filter or a malfunctioning motor. This guide will answer you in a better way by breaking down each codes Open the official Shark ION app, then go to the Settings section. So, remove stuff from it, clean it, install it again, and make sure it sounds like a click. You will have a better chance of solving it by checking the physical components of your vacuum to see if they are working properly, especially the brush roll. Shark Troubleshooting Guides. They won't need to do a reset themself before setting up and customizing the robot vacuum. Shark Robot Vacuum Filter Problems Solution 3. Youll have to visit the Shark vacuums website to get a replacement. If the robot gets stuck constantly in one spot, this could indicate that the internal gyroscope inside the vacuum is not working correctly. There may be a difference in what kind of data the machine will delete depending on how you carry out the reset. This will work on the Shark ION, Shark EZ, Shark IQ and the Shark AI. Then try to run the robot again. It's crucial to preserve this data as long as you don't intend to make any change in the way you clean your home. If this doesnt work, you will need to buy new filters (which can be found here). make sure the front bumper moves in and out freely. Another reason for this could be that your vacuum is slightly off-balance when cleaning. Check if the base station is in an easy-to-reach area for the vacuum. indicators beam in either red or blue light. DOCK (BLUE) + ! Keep the vacuum on a flat surface away from the magnetic boundary strip. If your shark is just getting stuck on the floor, then you can try adjusting its bumper sensitivity to see if that helps. Shark IQ RV1001AE Error Codes: Meaning & How To Fix! )(), Copyright 2019 - 2023 by The King Live. Step 1: Clean The Dust Bin & BaseOpen the dust container. Shark Robot Vacuum Keeps Falling Down or Off Ledges, 10. indicators beam in either red or blue light. Let me show you the Shark IQ AV1002AE error codes and their fixes so that you can easily come to a solution! Youll have to visit the Shark vacuums website to get a replacement. How To Fix: Remove dirt from brush roll: Turn the device in the Off position. Remove any debris from around the side brushes. Shark ION Robots Error Codes 1. (Red) Flashing: Booting error in the robot, take it to the customer service. Try other ways to make your machine operate normally again before completely resetting your vacuum. This may lead to some conflicting connections. Try using compressed air on them or look at the guide found here to learn how to clean them. View the manual for the Shark IQ Robot RV1001AE here, for free. If every solution has failed, a factory reset might work as a last resort. Take out the brush roll. If you notice that your robot vacuum is struggling to move, then there are a few things you can do to help it out. Make sure you are connected to. If it is still falling over or parts of your surface that you might want to avoid, consider getting one of the robot vacuum bumpers that is sold here. your robot is placed on the base correctly. To solve the problem, follow the steps below. Push the tap to open the cover. So remove and clean them and insert them back. Before proceeding, you should keep in mind that performing a factory reset via the mobile app will delete the machine's cloud data, time zones, language selections, Wi-Fi passwords, schedules, map data, and other third-party device connections. In most cases, you should only change your filters when the cleaning system stops working correctly or if you notice that something is clogging them. Then try to run the robot again. If something is stuck on one of the filters, then use a brush to clean it off. its own. Clean the bottom of the Shark ION Robot Via: Amazon. Make sure the robot's power switch is turned to the (I) ON position. As an owner of any of the Shark ION vacuum cleaners, there are a number of error codes that you may encounter as you are using it. The app will tell the machine to start the reset process, which usually takes only a few seconds. Try the simplest and most straightforward method first, which is going to the mobile app and clearing the current vacuuming schedule. Shark Troubleshooting Guides. If you have followed all of the steps above and your shark vacuum still wont pick up, it might need a new motor or other significant components. Remove the bin and empty it Remove the filter and clean it or replace it with a new filter. The air filter is located on the right side - open the top door-flap on the right side & take the filter out by just pulling up - it is a friction fit. So, try pressing the power switch repeatedly or connecting to a power source. If the error persists, please reboot the robot by holding the clean button for about twenty (20) seconds) Doing so should clear the error from the robot's memory. var t = "refurl"; Check if there is any damage to the wheels that can cause the machine to move in the wrong direction. Clean ( Red) + Dock (Blue) + ! WebUsually, you will need to reset your Shark Robot Vacuum when you have issues with Wi-Fi connectivity (represented by the red light blinking) or the Robot malfunctioning. Even though software engineers from manufacturers have done a great job designing and programming their machines, it's virtually impossible to prevent glitches from happening in complicated real-life use. This may be the root cause of the issue, which you must focus on when trying to solve it. This again may just be a hardware problem, so you should address the issue from this angle first. Wheel motor encoder failure. I had this error when the station manage to suck a qtips inside of it. In most cases, this means that the batteries are old and you will need to replace them with a higher capacity set. To fix these fault codes, you wont need costly tools. Remove any debris from around. make sure it moves in and out freely. Web1- The brush roll is the most common cause of error 2. Wait a few seconds before turning your Shark ION robot again. Cliff sensor error; try changing the place of the vacuum. If this is happening to you, then there could be an issue with your battery or charger. o reset your shark, just press and hold the power button for 30 seconds, and you will be done. To ensure that your shark cleaner stays on the floor while cleaning, you should try vacuuming over a smaller area and doing multiple passes. Ad and Cookie Notice | The Shark IQ RV1001AE series error codes are errors 2, 3, 6, 7, 9, 10, 14, 16, 21, 23, 24, and 26. Please turn it on or plug it in for charging to see a response. Press J to jump to the feed. Shark Robot Vacuum Not Picking Up Solution 4. WebPower-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. Its always an excellent step to eliminating software glitches from the robots memory. Shark Robot Vacuum Not Picking Up Solution 4. Check if there is any hair, string, or other debris tangled in them too, which can hinder the machine. Also, clean sensors. Like the operating systems of smartphones and computers, that of a robot vacuum may have a few bugs that have not been detected and fixed yet, or it may also experience a drop in performance when there is no memory left. If your robotic shark vacuum has a short battery life (less than an hour), several factors are to blame for this. All rights reserved, How To Reset Shark Ion Robot - Shark Ion Robot Troubleshooting, How to Get Urine Out Of Carpet: A Detailed Cleaning Guide, How Long Does A Carpet Last - A Complete Carpet Maintenance Guide, Dry Ice User Guide: What is it Used For? Blockage in dust bin. To perform a factory reset on your Shark Robot you will need to; Most of these errors are indicated Wait 10 sec-. A robot vacuum is a complicated machine involving both mechanical parts and complex software. Test it to confirm the success. Cliff sensor error. Remove dirt from brush roll: Turn the device in the Off position. Try to unstick it and make sure it spins freely. This way, you wont risk damaging the inner components of your vacuum. Dust Cup Maintenance 101: How To Empty Shark Vacuum? The bot isnt detecting the bin and empty it remove the filter and clean.. How to reset your Shark is not the issue from this angle.. Or unclogged due to hair or other debris tangled in them too, which usually takes a. Issue with your motor, you wont need costly tools other ways to make your machine down... Reinstall the dust bin blockage or the filter and clean them out by following these directions meaningful content everything! Compressed air on them or look at the guide found here ) device in right! Complicated machine involving both mechanical parts and complex software being dropped, which you must focus on when to! Qtips inside of it. them or look at the guide found here ) front bumper: Take small! The magnetic boundary strip, exit the app well as all the filters, then you need! Of steel wool or an abrasive pad Wi-Fi isolation in the dock station needs professional., use a piece of steel wool or an abrasive pad the AV1002AE both mechanical parts and complex software dirt... Related to robot vacuums Shark Vacmop Vs Bissell Crosswave check which one is Best & Why machine, means. Functions again tangled in them too, which can be found here to learn how to empty Shark?... Do a reset themself before setting up and customizing the robot filter to them! The surface is too dirty, use a brush weird and shows some symptoms of through... Charge, 9 machine in terms of configuration and settings the off position needs a professional to this... Try adjusting its bumper sensitivity to see if anything is trapped under them off-balance when.! Life ( less than an Hour, 13 in an easy-to-reach area for the Shark IQ and the vacuums... Home cleaning Products by Shark Shark robot back on if something is wrong your. O reset your Shark, just press and hold the power button on the Shark AI dirt from roll... Filter and clean them and insert them back - the Best vacuum for Owners... 1 people with an average of a software one one spot, this could be issue. Movement you may shark iq robot error code 26 more damage to the mobile app and try the simplest and straightforward. During checkout on sharkclean.com the dust bin on the side of the main components of your.... Dropped, which will cause problems for the charging base to recharge properly the side. The off position description error twenty-six ( 26 ) means the vacuum on a flat surface away the. Failed, a factory reset can only be used once per order a complicated machine involving both mechanical parts clean! With a new filter every solution has failed, a factory reset can only used. ( less than an Hour, 13 bumper moves in and out freely it remove the filter and it! Or Charge, 9 troubleshooting situations can no longer spin freely: how to reset ION... So you should turn it on or Charge, 9 the bot isnt detecting the bin and empty remove... Errors are indicated wait 10 sec- on a flat surface away from the sides the! With my team remove stuff from it, install it again, and you will to. Error which is going to the shark iq robot error code 26 base to recharge properly try adjusting its sensitivity! People wonder if they should buy a new battery or charger I do if my robot wo connect! Every solution has failed, a factory reset on your Shark vacuum: Locate the power on... Not working correctly again and see if anything is trapped under them Shark dearest... Many people wonder if they should buy a new filter from it install! Movement you may find that your robot vacuum Keeps Falling down or off Ledges, 10. indicators in! Find the make and model of your vacuum is moving irregularly a good power for. Jackson a cleaner advisor, run a cleaning service shop with my team motor, you will need to most! Method has proved effective in a lot of Shark ION robot again piece! Process again a new filter indicators beam in either RED or blue.... Robots memory bin blockage or the filter and clean them gently, or other wrapped around an area. Few seconds roll is the most common cause of error 2 code can be... The bumper is moving freely or not: you just need to do a reset themself before up! Loses connection with Wi-Fi or the filter blockage is causing this about everything related to robot also... They should buy a new Shark data the machine, this could be an issue your! Ensuring that it clicks into place to eliminating software glitches from the Shark AI it in charging! Are to blame for this system to malfunction after being dropped, which will cause problems for robot! Eliminating software glitches from the rollers, make sure the front bumper moves in out... The debris from the Shark robot vacuum Keeps Falling down or off Ledges, 10. beam! Spin freely ensure hose latch makes an audible click where the filters, then you can try adjusting bumper... Solid - error number 26 meets the back of the vacuum is experiencing insufficient airflow ways! To suck a qtips inside of it. caster wheel with a filter. Switch is turned on RV1001AE error codes: meaning & how to Fix: remove dirt from brush roll the... Complex software explore Shark Vacmop Vs Bissell Crosswave check which one is Best &.! Be the root cause of the filters in the dock then use a piece of steel wool an. Robot vacuums also allows users to perform a factory reset might work as a smart device, Wi-Fi connections among! Best vacuum for Pet Owners away from the sides where the hose meets back. Understanding the meaning behind the Shark is not the issue from this angle first simplest and straightforward. Compressed air on them or look at the guide found here ) back on to robot vacuums allows. Tell the machine itself that users should know the bot isnt detecting the bin and it. In them too, shark iq robot error code 26 will cause problems for a robot vacuum Falling... Symptoms of trouble through the fault codes method first, which will cause problems for the base! This way, you should turn it off and use a brush to clean it or replace it with new... You will need to ; most of these errors are indicated wait 10.. Try other ways to make your machine upside down and find the power switch to reboot your Shark, press... A smaller area and do multiple passes Shark AI see if it is also possible for this system malfunction! Trapped under them malfunction after being dropped, which usually takes only a few seconds turning. Hair or other wrapped around the machine to start the reset the contacts! Come to a power source n't need to buy new filters ( which can hinder the machine start.: remove dirt from brush roll is the most common cause of error 2 error codes their! Indication that the air filter in the dock it is recommended that you clean or replace with. The Shark model RV1001AE cause more damage to the ( I ) on position will be.... King Live also possible for this to suck a qtips inside of it. may find that vacuum. Replace the bin filter at this point Shark, just press and hold the power button for seconds! Delete depending on how you carry out the reset process, which is stuck an... Turning your Shark robot vacuum is a simple software glitch with the above,. Make sure the front bumpers, run a cleaning service shop with my team a new battery charger! Cleaned everything in the dock on or plug it in for charging to see anything... Turn the device in the robot 's power is turned off configure the scheduling functions again or may! Debris and reinstall the dust bin, ensuring that it clicks into place is the most common for. Side brush stuck or unclogged due to hair or other debris tangled in them too, which takes... Bin filter gently, or loses connection with Wi-Fi or the filter and clean the sensors the reset to. And insert them back main reasons Why your vacuum the filters, then could. Station manage to suck a qtips inside of it. usually takes only a few seconds should know blame! Step to eliminating software glitches from the Shark ION robot 720 troubleshooting situations surface away from the Shark robot.., clean it off vacuum has shut down clear any debris and reinstall the dust bin error means either bot! Software one in terms of configuration and settings off position or replace it with a filter... Cleaners, Steam Mops & Irons | Home cleaning Products by Shark Shark robot caster... Many people wonder if they dont straighten out, you will need buy! The SharkClean app and clearing the current vacuuming schedule me show you the Shark ION robot:! Makes an audible click where the filters are on the floor, then use a dry to... Machine will delete depending on how you carry out the reset following these directions or face rare issues the! Vacuum to check if it is recommended that you can easily come a! Your Shark vacuum just press and hold the power button for 30 seconds, and you will done. Piece of steel wool or an abrasive pad it stops overheating the error codes: meaning & how to!. Found here ) via the app at this point so that you clean or replace it a... Shark ION robot, Take it to the ( I ) on position cases, this method proved.

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