Reeds Jewelers is a U.S. retail jewelry company founded in 1946 by Bill and Roberta Zimmer in Wilmington, North Carolina. Replies to negative reviews in < 24 hours. We're family owned and operated with the highest standards of quality merchandise, superior customer service, and industry ethics. I was told Id receive a call back, which I did not. REEDS Jewelers is the largest family-owned retail jewelry chain in North America, selling diamonds, watches, and a large selection of fine jewelry. Although this may have worked in the past, buyers now have access to much more information about diamond quality and its impact on price. Hello Nick,We appreciate you providing such great feedback to your experience! COVID-19 liquidation sales: JCPenney, Tuesday Morning, Pier 1 going-out-of-business liquidation sales . Find the REEDS Jewelers Store nearest you. As they built their business, they built their family, and all four children grew up working at REEDS. The Company closed 23 stores out of a total of 31 identified under-performing stores and terminated lease . Custom jewelry is still a niche storefronts can benefit from. Sincerely Blane and Mady, Hello Blane and Mady,Thank you for the 5 star review! We also use third-party cookies that help us analyze and understand how you use this website. I spoke to the owner and his wife who have a combined 60 years of experience in the business. The late 1970s was a difficult time for the retail jewelry business as the price of gold tripled due to inflation. Cheers,MattREEDS Customer Experience. PLEASE NOTE: REEDS Jewelers, Inc., headquartered in North Carolina, and its catalog and web site, REEDS.com, are not associated with any other jewelry chain using the name REEDS or REEDS Jewelers. To ensure the most secure and best overall experience on our website we recommend the latest versions of, Internet Explorer is no longer supported. I forgot to apply a coupon I had when checking out but the manager at the store applied it for me after the fact when I went in to pick up the item. 35 were here. Fine diamonds, exquisite engagement rings, and exceptional service only at Reeds Jewelers at Lakewood. Shortly, you will be automatically redirected to the Fred Meyer Jewelers version of the Littman Jewelers content you were looking for. Store closings 2020: As many as 25,000 stores could shutter in 2020 due to COVID-19 impact. We offer an array of diamond, gemstone, pearl, gold, sterling silver, titanium, and platinum mens and womens jewelry as well as charms and gifts for every occasion. I'm not even near a reeds jewelry store locally but I trust them online. "State of the Majors", National Jeweler, May 16, 2008, pp 9 and 44. He carried that philosophy into his treatment of employees, vendors and customers alike, stating that his priorities were to "treat all my people like I'd want to be treated, I respect them and I let them know they were loved and appreciated. They slowly grew the business until the 1980s when Alan Zimmer became executive vice president and five years later, CEO and president. There are 8 companies in the Reeds Jewelers of Niagara Falls Inc. January 18 at 530 PM. This 8 pack gift set includes the Graves, Zombies of Mass Destruction, the Final, Hidden, Kill Theory, the Reeds, Dread, and Lake Mungo. Price has the greatest influence on millennials purchase decisions above all other factors, including quality, brand, store and availability, explains Peter Gasca of Entrepreneur. dotdigital is a leader in omnichannel marketing automation technology. The only consistency was that she kept saying that I should be spending more money than the budget I gave her. Lenore Fedow lenore.fedow@nationaljeweler.com. With quality selection, budget friendly prices, and expert support, consider Brilliance.com the next time you want to treat yourself, or a loved one, to a little something special. Since then, REEDS has become a true American success story as a full-service, multi-channel retailer with stores in thirteen states and a leading e-commerce website, REEDS.com. Youll find opportunities for employment, information about working for us, and how to apply. REEDS Jewelers is located at 375 Western Blvd Suite 374 Jacksonville NC 28546. Reeds was founded by Bill Zimmer and his wife Roberta in the 1940's. They slowly grew the business until the 1980's when Alan Zimmer became executive vice president and five years later, CEO and president. Find out how we combat fake reviews. Kind regards,Amanda REEDS Customer Care, Reeds has a great selection of Pandora jewelry, even pieces no longer carried by Pandora. NEW YORK--(BUSINESS WIRE)--Leading family-run jeweler, REEDS, has enhanced customer-first omnichannel capabilities to improve shopper engagement and drive sales with a solution from dotdigital, the leading marketing automation and customer engagement platform. Even if you do not consider yourself to be at the same level of precision as companies such as Whiteflash, or hold the same huge diamond inventories as Blue Nile, you are still obliged to give the buyer as much information as possible about the product. You also have the option to opt-out of these cookies. Hi Bryant,Were so pleased that you appreciated our packaging! Read about the office locations company history leadership teams and employee perks. Hello Kisha,We appreciate you sharing your experience! This page contains references to diamonds or engagement rings from different companies. $25 Off Purchases Over $150 & Free Shipping Reeds Jewelers is an online jeweler that specializes in engagement rings. Reeds Jewelers is a U.S. retail jewelry company founded in 1946 by Bill and Roberta Zimmer in Wilmington, North Carolina. We finally had someone come over to help us and this is where things went south. Hello Erin,Thank you for the 5 star review! I was visiting my family for the Christmas holiday when I stopped by Reeds to see if they could help repair my diamond pave wedding band. REEDS is proudly still a family-run business and strives to make every customer feel like family with personalized service close attention to detail lasting quality and timeless style. Period. Ad Global Leader In Industrial 1 offer from 1999. His priority was to treat all my people like Id want to be treated; I respect them and let them know they are loved and appreciated. This philosophy has continued to guide the new generation, earning REEDS Jewelers loyal customers, vendors, and employees. Was completely worth it though! The packaging was very nice and gave the surprise that much more of a presentation My daughter was very excited just seeing the fancy box , as she called it The quality of her gift was great We have found our new Go to place for jewelry. 1946 - 2023 REEDS Jewelers, Inc. All Rights Reserved. Buying through any, Reeds Jewelers Reviews: Bad Value, Low Quality, Poor Service. Follow the links below to find all the information you need and more. ""I love this business," Alan says, "and the foundation of our company's growth will be the business practices my father taught us . Discover all the key insights that make people want to work here. sections including our . The number of retail jewelers that went out of business in 2016 was certainly alarming for the industry. Reeds really was a good place to work. We're family owned and operated with the highest standards of quality merchandise, superior customer service, and industry ethics. From stores to web . The thrill of buying jewelry in a store is gone. Dive watches are known for their bold colors. We've merged two jewelry families into one convenient site. That, in turn, caused the yellowness to be more apparent. Upon passing, the pieces are declared fit to sell to our valued customers. Reeds Jewelers sells diamonds and precious gems, fine jewelry, brand-name watches, Pandora charms, Swarovski crystal, and jewelry accessories in its chain of retail stores primarily located in shopping malls and in its online store Reeds.com. We hope you continue to choose REEDS for all of your jewelry needs!Kind regards,LindyREEDS Customer Care. The customer service ranged from underwhelming to bizarre and uncomfortable. If youre interested in joining our excellent team at REEDS Jewelers, visit our Careers page! In most cases buying online has a far better customer experience. It was towards the end of the day, so there were quite a few customers coming off the 9 to 5 shift. We Do Not Ship to PO/APO Boxes, HI or Alaska We Do Not Ship Outside of the Continental US All items . $179 at Timex $179 at Huckberry $179 at Nordstrom. 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Use this reeds jewelers coupon to take $25 off orders over $400. These cookies will be stored in your browser only with your consent. Go to REEDS.jobs to learn more about us! But what salesperson thinks its a good idea to tell a joke to strangers that has a very good chance of coming across as offensive (and not particularly funny, no less)? Business. REEDS Jewelers is known for its remarkable selection of fine jewelry, collectibles, watches, and customizable pieces, and has been since its beginnings. The excess chain behind the pendant display was not secured in the little zip lock or secured at all. [12], As of July 2014, Reeds Jewelers operates 64 retail stores in shopping malls and life-style shopping centers in 13 states: Alabama, Florida, Georgia, Kentucky, Maryland, Mississippi, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and West Virginia. Reeds Jewelers at Lakewood Lakewood. Reeds Jewelers, Inc. (the "Company" or the "Registrant") operates 99 specialty retail jewelry stores primarily in enclosed regional malls located principally in the Southeast and Midwest sections of the United States. She was a boss babe before it was even a thing. We take pride in our customer service. The online market was not invented recently, so why are brick and mortar jewelers closing all over the U.S. at these rates only over the past couple of years? We're hiring for multiple positions! I never think about that when secret shopping the store, but the overly aggressive upselling had me wondering. Their delivery is fast! The money saved can be used for the wedding of your dreams, or a honeymoon you will remember for a lifetime. These details are incredibly significant as just one difference in a grade can be the difference between a diamond that is within your budget and a diamond that is not. 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