You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. 2022 TOYOTA AFL PREMIERSHIP SEASON - TICKETING INFORMATION. iPad, tablet PC, laptop) to gain entry to an event? Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. When you book online you cannot choose the location of your seat. WHAT YOU NEED TO KNOW. Junior Tickets Juniors are classed as 15 years and under and must be accompanied by an adult. Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. Can I still access the full site on my phone if I need to? Companion cards accepted? AAMI Park. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). How do I gain entry to the venue using Passbook? Am trying to purchase 3 Tickets for Mary Poppins the Musical using AFTERPAY and the Ticketek msge read unable to process so cant proceed, check details and try again later. Diamond. The obstruction varies in different venues. Ticketek acts as agent for the Seller in the sale of all tickets. When a game is on, the Traffic Management Plans are put in place and enforced by Auckland Transport. Are Refundable tickets offered on Gift Voucher sales? These tickets are released when not required by the promoter and generally given to us to sell to the public. Where can I get more information about privacy for Friend Spotter? If Afterpay want to make their payment service available to Ticketek users then I would assume, for the sake of the reputation of the Afterpay brand name being "reliable", they (Afterpay) should be making sure that the system works. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 Visit the Ticketek Groups page for more information. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. How long did it take for your response on Facebook? Ticketek is an absolute disgrace - how they are allowed to continue to trade in Australia is beyond belief. How do I add my mobile tickets to the Ticket Wallet? Not near an outlet, so any help would be appreciated. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. . Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. Discover New Events. Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. Has anyone got any ideas on what I can do? Children under 4 years of age are entitled to free entry to games, provided they sit on the lap of an . [deleted] 6 yr. ago. However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. What is a price category? For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. National Rugby League - Rabbitohs. It doesn't say anywhere on ticketek lmao . The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). How do I check the balance of my Gift Voucher? Invitee B starts purchasing two seats from hold. Ticketek Online Terms of Use and Privacy Policy. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. What if a show is cancelled or postponed? The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Finals Series and Grand Final: Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. $49.00. This refers to the various levels of ticket types on offer; e.g. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). Change of mind is not an approved reason. How do I request a refund if I have purchased Refundable tickets? Children 3 years and under. You are responsible for knowing the contact details of all attendees in your group. Which Ombudsman or Government body do I complain to about Ticketek stealing my money and ignoring all correspondence? Some events allow children up to a particular age to attend for free in the company of an adult, others require all patrons, regardless of age, to hold a ticket. Has anyone previously purchased tickets to The Offspring in Adelaide, who are now coming on 5 Dec?Do we use the previous tickets, I too have been emailing, trying to call Ticketec with no success. Can I request a partial refund on my purchase if I have selected Refundable tickets? Why does Ticketek offer AFTERPAY if it doesnt allow the processing of payment .?????? No, refundable tickets can only be selected during the original purchase. These members must use their 2023 membership card which has their 2023 . The website will still select the best available within the section you have chosen, You can only select on price category at this stage. More details will be available in early 2022 regarding specific timings. Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. Get in touch with The Gabba Membership Department. Tickets purchased through unauthorised ticket on-sellers are not guaranteed admission and avenues of . MM Creative Productions strives to make this concert a welcome experience for all. Information about any children's policy will be provided at the point of sale. There are many ways you can redeem your Ticketek Gift Voucher. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? Will the Mobile Ticket scanners at venues work through phone covers? . Restricted view refers to seats that have restricted viewing of the stage or event. A family ticket consists of 2 adult tickets and 2 child tickets (see clause 9 for applicable age restrictions). We recommend that you confirm with your venue whether they have an existing ticketing agreement. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate: Centrelink issued: Pensioner Concession Card (PCC)*, Department of Veterans Affairs card or Department of Veterans Affairs issued Pensioner Concession Card*, Full time secondary or tertiary student cards**, Centrelink issued: Health Care Card (HCC)*. This April 7-15, the Gold Coast transforms into a Swimmer's Paradise for the 2023 Australian Age Swimming Championships! Tickets can be purchased online through Ticketek at www.ticketek.com.au once they are on sale. Find Tickets. How long are Ticketek Gift Vouchers valid for? Tickets that are detected as being sold or offered for resale in breach of the Ticketek Terms and Conditions may be cancelled without a refund. We also regularly monitor our ticketing system for suspicious transactions. Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. Venue/City Box Office - collect tickets when you arrive in New Zealand. You can also update your credit or debit card details while you are logged into your My Ticketek account and navigating to the Payment Details page. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. For more information on visiting the Members' Reserve for the 2023 AFL Premiership Season click here . Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. Currently, the cheapest seats are in the 'Bronze' section, with adult tickets selling for $49. Tickets sales at the box office are subject to availability, from the Ticket Sales outlets at Gate 1 and Gate 3 only on the day of the event, these outlets open approximately 15 minutes prior to gates opening for Gold Coast SUNS events. General Public: 10am, Friday 3 March 2023 . Selling tickets or offering tickets for sale for above their face value via auction sites or any other unauthorised means is in breach of Ticketek's Terms and Conditions. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. Restricted view refers to those seats which may have objects which limit the line of sight, When you're happy your selection is correct, click the Go To Payment button. Overall my experience proves why the App has a less than 2 star rating. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. Buy guaranteed tickets for sold out events at a fair price. You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event. My tickets have not arrived after a reasonable amount of time, what do I do? Ticketek Terms and Conditions of Sale. Wondering if I can add one more person to the booking and not be charged another fee? Invitee B purchases the two seats they were assigned at step (b). I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? How long are my friends seats placed on hold? General If you find yourself at the venue and unable to access your ticket on your mobile phone, please visit the Box Office and they will be able to help you. When attending the event ensure you can present your card on request. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. On the 2 of the tickets it says 340 now, Im trying to buy NRL GF tickets but when I finally get in to select their is no option to choose, They didnt even have any this morningThey said the codes I was given didnt work eitherIts beyond me why NRL sell there tickets through them, its giving the game a bad name. Gift Vouchers can also come in pdf format, which can be printed. You may be required to submit to a search of your person and/or possessions before entering the event. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. Orange/Den - $23 / $20 / $12 / $59. You will need to provide some form of ID so that staff can access your Ticketek account details. Ticketek recommends that you select Registered Mail for these events where available. Because of the range of options, if you are underage . When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. You must provide an Australian postal address to receive Collector Tickets. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. If an event is cancelled or postponed you will need to contact Ticketek for a refund. . Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Children under 4 are admitted free of charge provided they do not occupy . Change My Location Reserved Seat, General Admission and Essential Crows Members can once again scan into the stadium using their barcode via the Adelaide Crows Official App. $225.00 . If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. The fastest way to buy tickets for your next live experience, with easy access to view and share mobile tickets with friends. Who can use a Family ticket? Where do I redeem my Ticketek Gift Voucher? Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. Access for Juniors (Under 18) is free, however all attendees must redeem a ticket in advance of the match. A family ticket in the same section costs $159. We sell tickets on a "next best available" seating system. Methods of collection and/or delivery will be available when choosing your collection/delivery details. I've sent an invitation but some or all of my friends did not receive their emails. GENERAL CONDITIONS OF ENTRY You agree as follows: 1. from the time of entry to the Venue to at all times have in Your possession a valid ticket You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. You will get an error message if you enter the Voucher ID incorrectly. There are over 20 circumstances you may request a refund. View the fixture and assigned . How do I purchase a Ticketek Gift Voucher? Juniors Junior tickets apply to ages 5-14yrs inclusive. Will mobile tickets be removed from the Ticket Wallet after an event? Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. Gold. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html If you need to change or cancel your travel plans, contact NRL Travel via customerservice@nrltravel.com or call 1300 675 885 (1300 NRL TVL) to discuss your options. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. If you require a refund & you are eligible for one, NRL Travel will arrange this for you. Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. Family. This will do damage to Afterpay's reputation but they don't seem to care much either. Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. General Admission - $21 / $17 / $12 / N/A. When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. Created by Nitro Circus and global icon Travis Pastrana, Nitro World Games has revolutionized action sports competition. Please note there maybe no replacement for General Admission tickets. In the spirit of reconciliation the AFL acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. I've been invited to purchase held seats by my friend, how many seats can I purchase? Where do I select Mobile Ticket delivery? Gift Vouchers can be purchased for specific events when available. They will be assigned the next two seats along (next to Invitee A). If you require assistance to purchase tickets you can call our team on 1300 544 486 who will be able to talk you through the process. Telstra Plus from time-to-time may provide access to pre-sale concert ticket offers ("Pre-Sale Tickets") which are offered and supplied by a third party ticket vendor (for example Ticketek Pty Ltd, Ticketmaster Australasia Pty Ltd, PROticket Pty Ltd) ("Ticket Vendor") and other experiences, to you. We are the ticketing sales agent selling on behalf of promoters and according to their instructions. I purchased tickets for Brian Cox in Sydney. Central Coast Mariners v Macarthur FC. Ticketek will only mail tickets to the residential address of the credit/debit card holder. Can I delete the details of my saved credit or debit card? However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. We liaise closely with event organisers on matters related to ticket scalping. chevron_left. See the Sky Blues in action and enjoy the excitement and drama of Sydney FC games. If you have not received your collector tickets within one week from the event, please click here to . - Gate 2 ticket windows on match days, subject to availability. The website only allows one invitee from a group to purchase at a time. I have news.. AFTERPAY worked .I experimented with the print option field. How totally useless. 1 January 2021 for the upcoming 2021 Season), and may be asked for proof of age when entering Adelaide Oval. Is there anything special I need to do when I get to the venue to scan my mobile? By clicking this link, a web page will be displayed containing your ticket. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. Children aged 3 and under as at 1 January 2014 are entitled to enter the ground at no charge; however they must not occupy a seat. Is beyond belief and must be accompanied by an adult out events at a price. 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