Walk step by step throughout our curriculum to learn the most important You might need to scroll down to find the Cancel Subscription button. You must examine the Products when you receive them. AFTER I declined late shipping. Any exchanges will be made in accordance with Southwesterns exchange policies in effect on the date of the exchange. I was also not contacted by your company about this issue on 12/7/22 or after. I already canceled the online access and now it is nearly impossible to cancel the auto payment for the books. The only resolution I will accept in this case is a refund in total. Skwids HD. an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. The consumer contacted our company on January 16, 2023. Tap the subscription. You are responsible for maintaining the confidentiality of your member identification and password information, and for restricting access to your computer. As well as when the dealer tried to collect payment on 12/7/22. CANCELATION, REFUND When did the Southwestern Advantage summer program begin? Subject to these TOU, Southwestern grants you a non-exclusive, non-transferable, limited right to access, use and view the Websites and the information thereon, including, without limitation, the Website Content, solely for your own personal use, provided, however, that you may not, nor may you allow others to, directly or indirectly sell, license, rent, reproduce, modify or attempt to modify or create derivative works from the Website Content in any way or reproduce or publicly display, perform, transmit or distribute or otherwise use the Website Content for any public or commercial purpose, including, without limitation, use of the Website Content on any other website or in any environment of networked computers, or transfer the Website Content to any other person without the prior written explicit consent of Southwestern. potentially find math examples by searching on the Internet, but there aren't any websites need to know for homework and tests. They refuse to give me the money back for something I don't have and no longer want. Select your Southwestern Advantage subscription, follow the short instructions on screen, then check your email for a confirmation. You should be skeptical about information provided by others, and you acknowledge that the use of any content posted on the Websites is at your own risk. Returned Products must be in as-new condition, and all of the manuals, discs, and other items, if originally included with a Product, must be returned with the Product. Its that easy. We did, however, agree to buy $350+ worth of books- an informed, agreed-upon purchase. Per his request, the subscription was cancelled and as a goodwill gesture, six months have been refunded. 54 talking about this. As I homeschool I was interested in getting them. Want to quickly cancel your Southwestern Advantage account? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Well guide you through the process. I called the customer service line of ******************** in an attempt to speak with the salesperson. Under no circumstances will Southwestern be liable for any loss or damage caused by your reliance on any content on the Websites. You agree that all information that you provide in connection with your order will be accurate, current and complete. From time to time, Southwestern may, in its sole discretion, exchange Products or portions of a Product. I have had a payment taken it out 12/7/22 $20.00 (after I called. Thinking that was enough to get a response, I waited another month before calling again as I had not been contacted yet. Systematic retrieval of data or other Website Content from these Websites to create or compile, directly or indirectly, a collection, compilation, database or directory without express prior written permission from Southwestern is prohibited. success in Social Studies and Language Arts. As a matter of policy, BBB does not endorse any product, service or business. iPad & iPhone. You are attempting to access Advantage4Teens using an unsupported version of Internet Explorer. Southwestern is not responsible or liable for any User Content on the Websites. You acknowledge that any public forums offered on the Websites are for public and not private communications. Fraud. You may have the option to create an account to participate in certain features of the Websites. Prices advertised do not include shipping and handling or applicable sales taxes, which will be added to the price you pay, unless you provide Southwestern with a valid and correct tax exemption certificate. Skwids. Visa, Master Card, etc. Southwestern Advantage ("SW Advantage") knowingly misrepresented their "contract" when selling a set of educational books via a contracted employee (college student) door to door. We have cancelled it per this correspondence through the BBB. When you place an order for Products or Services through the Websites, you will be asked to supply certain information applicable to such order, including, without limitation, credit card and other information. Once your subscription has been canceled or expired, you will no longer be able to access the SkWids and SWadvantge websites, andno additional billing will occur. that are this organized and easy to navigate. Global Academy Login - Southwestern Advantage Kid Approved. The price was for $584.25, as seen on the attached contract/order form/receipt. Based on information provided by the consumer, a refund was issued on 12.1.22. Rocket Money has an army of negotiators ready to find the best rates on your bills. By posting or uploading User Content to the Websites, you are granting Southwestern permission to use the User Content in connection with the Website. It is the most comprehensive tool for students and parents - with thousands of instructional and inspirational videos across Math, Science, Social Studies and Language. You may also change or update your payment information on the Website in the membership section or call our customer contact center. I requested the *** tracking number. Thank you! So what i am asking for from this company is that since the amount has been paid in full to stop taking the 37:00 dollars and either send the rest of the books or give me a full refund due to breach of contract . If you are under the age of 13, you are not permitted to register as a user or otherwise submit personal information to Southwestern. The online portion of the sale was cancelled. and Language book. I fulfilled my monetary obligation on October 1st. The consumer already has the Social Studies/Language book in their possession according to our records. Southwestern makes no warranties or representations of any kind that the services provided by the Websites will be uninterrupted and/or error-free, and Southwestern shall have no liability for any interruptions, errors, computer viruses or other harmful components in the use of the Websites, although best efforts will be made to provide a high quality site that is useful and provides value to its members. Southwestern makes no warranties or representations whatsoever with regard to any product provided or offered by any vendor or other third party, and you acknowledge that any reliance on representations and warranties provided by any vendor or other third party shall be at your own risk. You will cooperate as fully as reasonably required in the defense of any claim. I want my money back and for this to stop hitting my account. "Southwestern Advantage has hit an absolute "home run" with the new Social Studies The Advantage4Teens app is the newest component of the Southwestern Advantage Learning System. Reverend J. R. Graves founded Southwestern Advantage as a publisher in Nashville, Tennessee, in 1855. Southwestern Advantage success principles that will save you time, money, and headaches in the future. and I honestly couldn't think of any. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. Southwestern provides you with access to a variety of resources (the Services), including, without limitation, general information, message and/or communication facilities, downloads, forums, and calendars that are secured for use by Southwestern and its members only. Southwestern therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Websites at any time without prior notice. By agreeing to these TOU, you agree to cease and desist immediately from any attempt to access the Websites upon issuance of a denial or termination. you achieve your goals. I called again on November 30th and requested a refund. and easy to read. In addition to the books, there was a subscription based website and apps that had a monthly charge and was authorized as part of the sale. The consumer engaged in a contract for the purchase of educational products with an independent student dealer who was running her own business selling the products we publish. Tap Payments & subscriptions Subscriptions. Download the app to get started. Only now they can pause, rewind, and play them as many times as they need. Also included is the groundbreaking section Life Advantage - hundreds of . It is your responsibility to evaluate the accuracy, timeliness, completeness, or usefulness of the content on these Websites. If you create an account, you agree to provide, maintain and update true, accurate, current, and complete information about yourself in the registration process. 51 complaints closed in the last 12 months. The consumer contacted our customer service department on 10/26/22 and then again on 11/16/22. I called again and was told the same thing at 12pm. The monthly payment never went through. You also agree to promptly notify Southwestern with any questions of unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to the Websites. I reached out again on Novemeber 16th to the sales agent and she asserted they shouldve been there weeks ago. I would like a refund in full for the order due to your alteration of the contract without my consent. ", Thaddeus T. Wert, M.Ed. If you are using Windows Vista, please update to IE 9. The Websites are provided on an as is and as available basis. If any item is damaged or missing, you must notify Southwestern immediately. The Southwestern Advantage learning system contains only the "meaty" stuff that your kids Many states, however, require that their residents file a sales or use tax return for items purchased on the Websites. We did not meet the conditions yet they authorized the *** payments directly from our bank account without permission. You grant Southwestern the right to provide any information you submit to third parties for purposes of facilitating the completion of purchases initiated by you or on your behalf. Find the subscription that you want to cancel. of the Year finalist. Walk step by step throughout our curriculum to learn the most important Tracking number 1Z3X77880311571290. The consumer entered into a contract of sale for educational products with an independent student representative who was running her own business in the community for the summer. Take quizzes to pass lessons and test your There is no specific language in the contract that says that my order maybe be altered or changed due to this situation or anything else you are trying to justify by saying I missed payment. They could not confirm that the salesperson had seen the previous message but said they would leave another message. This email address , has already been registered to: Customer: Remittance: This account was previously canceled. Southwestern does not, however, guarantee that any errors, inaccuracies or omissions will be corrected. How do I unsubscribe from Skwids? Trim. In states where Southwestern has no physical presence, Southwestern is not required to collect and remit sales tax for purchases through its Websites. They had said only the salesperson could adjust the order and they did not work with them directly. Any price quotations given by Southwestern will be valid for the period stated on the quotation. You may not rely on any information and opinions expressed on the Website for any other purpose. Your total price for any Products or Services purchased will be stated on your purchase receipt. 'Now You Know' sections are a great way to sum up! Complaint: 18489585I am rejecting this response because: I appreciate your response but the facts you have presented were unknown to me until your statement today. Some jurisdictions do not allow for the limitation or exclusion of liability for incidental or consequential damages. These TOU, together with the other policies posted by Southwestern on its Websites, including its Privacy Policy, Terms of Sale and Intellectual Property Policy, constitute the entire agreement between Southwestern and you with respect to the use, visit, or purchases through these Websites. Any cause of action you may have with respect to the use, visit or purchases through these Websites or that is the subject of these TOU must be commenced within one (1) year after the claim or cause of action arises. We ordered books for our grandson which were to be paid for in a limited number of installments. I tried to contact the company last week and they refused to give me a refund and stop the book order.instead I had more money taken out. Rocket Money can help you get a $100 advance a few days before you get your paycheck. On August of 2022 we bought a package of books for our kids with southwest advantage ,we got the starter of what books the student had witch was 6 books with the rest of the book that would come out to be 20 some books would be sent when the books where paid for at 37:00 dollars every 2 weeks till paid off at the sum of $584.25 and still no books and they are still taking payments . is for informational and non-commercial or personal use only. I expect my refund of $287.95 ASAP since you have taken my money in your account and then distributed it to the dealer afterwards. Dont waste your time, let RocketMoney cancel your subscription for you. EXTERNAL LINKS, THIRD PARTIES AND THIRD-PARTY SITES. I was unequivocal with this person that this was not appealing to me whatsoever as we don't include any "screen time" into our home-schooling, in fact, neither of our children own ipads and we wouldn't be able to use an app. 8/22/22 $53.17. Get started with RocketMoney today, so you never overpay again. For iPhones and iPads, go to Settings > Apple ID (where your name is at the top) > Subscriptions. Learn More Get the App You assume sole responsibility for your use of third-party links. Southwestern attempts to be accurate in its descriptions of Products and Services. The counter-notice must be in writing and include the following information: If we receive a counter-notice under these provisions, we may send a copy of the counter-notice to the original complaining party informing that person that we may replace the removed material or cease disabling it in 10 business days. Prices displayed on the Websites (as defined in the Website Terms of Use) are subject to final approval at the time of order fulfillment. If, for some reason, your payment information is found to be in error and is later corrected, you will be charged in the next billing cycle for backdated charges at Southwesterns discretion. I was told they dont have any. To summarize, the consumer is being shipped a product to complete the partial order they paid and will not be charged further for the rest of the order per the student dealer who was a party to the contract. 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Message in red text, the subscription was cancelled and as available basis price was for $ 584.25, seen. 30Th and requested a refund in full for the period stated on the Website for any other purpose is. However, guarantee that any public forums offered on the quotation Advantage4Teens using an unsupported version of Internet Explorer to... A swadvantage cancel subscription 100 advance a few days before you get a $ 100 advance a few before...